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Issue 856411 link

Starred by 3 users

Issue metadata

Status: Duplicate
Merged: issue 673859
Owner: ----
Closed: Jun 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Feature



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CrOS FR: Wipe devices in bulk

Project Member Reported by lgiron@google.com, Jun 26 2018

Issue description

Summary:
Customer is requesting a way to wipe chrome devices in bulk, using either the Admin Console, or any other means that will allow them to reset their devices easily. If wipe is not possible, they request to have a policy do delete user data after logout, but they want to be able to decide what info will be deleted and what will remain.

Use case / Motivation:
Description of the issue: we need the ability to do a one-shot cleanup disk space on chrome books without wipe. Preferably from the Admin Console. We tried Device Settings=>User Data (Erase all local user info at sign-out) - however administration had us set it to keep user info after a bullying/pornography issue in the schools. The User Data Erase at sign-out setting covered over the student's tracks. 

Existing workarounds:
There are no workarounds. In order to wipe devices should be done manually on each device.

Case#: 16180355

 
For some extra background our district has 4566 Chromebooks, wiping them one at a time is too tedious.  The policy to "Erase all local user info at sign-out" breaks our ability to audit the chromebook for bullying/threats etc in the schools.

Below are some possible solutions.  The fist option is what we already do on school servers:

* Option 1 - Age based cleanup - if a local account hasn't been used on the chromebook for X number of days/months, then auto-clean it up.

* Option 2 - Single one-shot cleanup - the chromebooks would receive a command to clean up /home/ partition, do the cleanup, flag that it has been done so it doesn't re-clean itself repeatedly.  Need to preserve audit trails.

Comment 3 by jayhlee@google.com, Jun 26 2018

Mergedinto: 673859
Status: Duplicate (was: Unconfirmed)
duping to disk cleanup bug. Disk cleanup improvements in 68+ should make manual admin disk cleanup unnecessary.

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