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Issue 854486 link

Starred by 2 users

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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chromium crashed when click "about Chromium" from menu

Reported by yus...@gmail.com, Jun 20 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2164.0 Safari/537.36

Steps to reproduce the problem:
1. start chrome from following command line
chrome --v --enable-logging
2. from the main menu , choose "about Chromium" menu item
3. Chromium will hang for few seconds and crash

What is the expected behavior?
show Chromium version information

What went wrong?
this is the stack trace
C:\Users\yushang\AppData\Local\Chromium\Application>[956:18508:0619/210940.911:ERROR:in_progress_cache_impl.cc(191)] Cache is not initialized, cannot RetrieveEntry.
[956:18508:0619/210940.944:ERROR:in_progress_cache_impl.cc(191)] Cache is not initialized, cannot RetrieveEntry.
[956:3752:0619/211015.346:FATAL:template_expressions.cc(110)] Check failed: false. Unknown context %7BaboutObsoleteSystemURL%7D" target="_blank">
                    $i18n
Backtrace:
        base::debug::StackTrace::StackTrace [0x00007FF9C735EC44+36] (c:\chromium\master\src\base\debug\stack_trace_win.cc:286)
        logging::LogMessage::~LogMessage [0x00007FF9C73778F5+101] (c:\chromium\master\src\base\logging.cc:593)
        ui::ReplaceTemplateExpressions [0x00007FF9C74034F1+1354] (c:\chromium\master\src\ui\base\template_expressions.cc:113)
        ui::I18nSourceStream::FilterData [0x00007FF9C7404069+307] (c:\chromium\master\src\ui\base\webui\i18n_source_stream.cc:63)
        net::FilterSourceStream::DoFilterData [0x00007FF9C753AE17+85] (c:\chromium\master\src\net\filter\filter_source_stream.cc:155)
        net::FilterSourceStream::DoLoop [0x00007FF9C753A922+54] (c:\chromium\master\src\net\filter\filter_source_stream.cc:111)
        net::FilterSourceStream::Read [0x00007FF9C753A86D+97] (c:\chromium\master\src\net\filter\filter_source_stream.cc:61)
        net::URLRequestJob::Read [0x00007FF9C7564089+221] (c:\chromium\master\src\net\url_request\url_request_job.cc:135)
        net::URLRequest::Read [0x00007FF9C75624FC+124] (c:\chromium\master\src\net\url_request\url_request.cc:763)
        content::ResourceLoader::ReadMore [0x00007FF9C6EB7ECD+107] (c:\chromium\master\src\content\browser\loader\resource_loader.cc:730)
        content::ResourceLoader::PrepareToReadMore [0x00007FF9C6EB993F+167] (c:\chromium\master\src\content\browser\loader\resource_loader.cc:717)
        content::ResourceLoader::CompleteRead [0x00007FF9C6EB8F4E+196] (c:\chromium\master\src\content\browser\loader\resource_loader.cc:781)
        content::ResourceLoader::OnReadCompleted [0x00007FF9C6EB8DA9+101] (c:\chromium\master\src\content\browser\loader\resource_loader.cc:464)
        base::debug::TaskAnnotator::RunTask [0x00007FF9C7FAEBF5+309] (c:\chromium\master\src\base\debug\task_annotator.cc:101)
        base::MessageLoop::RunTask [0x00007FF9C737F49C+572] (c:\chromium\master\src\base\message_loop\message_loop.cc:320)
        base::MessageLoop::DoWork [0x00007FF9C737F9F8+408] (c:\chromium\master\src\base\message_loop\message_loop.cc:373)
        base::MessagePumpForIO::DoRunLoop [0x00007FF9C738139A+330] (c:\chromium\master\src\base\message_loop\message_pump_win.cc:478)
        base::MessagePumpWin::Run [0x00007FF9C73806A8+104] (c:\chromium\master\src\base\message_loop\message_pump_win.cc:58)
        base::RunLoop::Run [0x00007FF9C739F251+49] (c:\chromium\master\src\base\run_loop.cc:108)
        content::BrowserProcessSubThread::IOThreadRun [0x00007FF9C6D140BE+36] (c:\chromium\master\src\content\browser\browser_process_sub_thread.cc:179)
        base::Thread::ThreadMain [0x00007FF9C73B8400+384] (c:\chromium\master\src\base\threading\thread.cc:340)
        base::`anonymous namespace'::ThreadFunc [0x00007FF9C73B7014+244] (c:\chromium\master\src\base\threading\platform_thread_win.cc:94)
        BaseThreadInitThunk [0x00007FFA0EC13034+20]
        RtlUserThreadStart [0x00007FFA0F331551+33]

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? No 

Chrome version: 69.0.3441.0  Channel: n/a
OS Version: Windows 10
Flash Version: 

my args.gn

clang_base_path = "C:/PROGRA~1/LLVM-LATEST"
treat_warnings_as_errors = false
enable_nacl = false
is_debug = false
is_component_build = false
 
Cc: dschuyler@chromium.org arthurso...@chromium.org dpa...@chromium.org
Components: UI>Localization
I can't reproduce on Linux. Maybe it is because of your operating system (Windows XP) which is no more supported.

Adding in CC dschuyler@ and dpapad@. Looking at the stack trace, you may be the appropriate owners for this bug.

+CC dschuyler@ for:
https://cs.chromium.org/chromium/src/ui/base/template_expressions.cc?q=replacetemplate&sq=package:chromium&g=0&l=110

+CC dpapad@chromium.org for:
https://cs.chromium.org/chromium/src/chrome/browser/resources/settings/about_page/about_page.html?type=cs&q=aboutobsoletesystemurl&sq=package:chromium&g=0&l=142

Comment 2 by dpa...@chromium.org, Jun 20 2018

@yusunn: According to your report this bug is reported for Chrome 39? Can you verify (you can go to chrome://version instead to see the version).

If indeed for 39, not sure if there is anything to do here, since I am not able to repro on latest Chrome.


Comment 3 by yus...@gmail.com, Jun 21 2018

Hi , @dpa , I'm using chromium 39 submitting this bug . the buggy chromium version is 69.0.3441.1 . 
Components: -UI>Localization UI>Browser
Labels: Needs-TestConfirmation
Hi,

This is a functional case and not with localization.
Looping in Engineering Team to assist.

Kind Regards!
Cc: sindhu.chelamcherla@chromium.org
Labels: -Needs-TestConfirmation Needs-Feedback
Unable to reproduce this issue on chromium 69.0.3441.0 using Windows 10. i.e; Launched chromium with chrome --v --enable-logging, clicked on About chromium in wrench menu -- chrome://setting/help page is opened without any crash.

@Reporter: Does this issue happen consistently? Could you please check the issue on fresh profile which do not have any apps/extensions. Any further information on reproducing the issue would help in further triaging.

Thanks!

Comment 6 by yus...@gmail.com, Jun 28 2018

Yes . Chromium always crash whenever choose the menu item . And there is not any apps and extensions .

Comment 7 by yus...@gmail.com, Jun 28 2018

should I upload the mini_installer to help reproducing the issue ?
Project Member

Comment 8 by sheriffbot@chromium.org, Jun 28 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: rbasuvula@chromium.org
Labels: Needs-Triage-M69 Needs-Feedback
Thanks for the update! Could you please help us with 16 digit crash id from chrome://crashes of the issue which would help us to triage the issue further.


Crash.png
37.4 KB View Download
Sorry , I've clicked the upload button but did not get the crash id back and can't attach the dmp file , so , I sent you (rbasuvula@chromium.org) the dmp file for reference . many thanks !!!
Project Member

Comment 11 by sheriffbot@chromium.org, Jul 4

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -UI>Browser Internals>Network
Thanks for sharing the dmp file! Adding respective component for further triage.
Any one from Internals dev team could you please take a look in to this issue.

Please find the dmp file in below link.

https://goto.google.com/drgjz

Thank You!
Components: -Internals>Network UI>Settings UI>Browser>WebUI
Looks like it's probably a WebUI issue, not a network one. Changing components accordingly. Note especially the CHECK failing:
[956:3752:0619/211015.346:FATAL:template_expressions.cc(110)] Check failed: false. Unknown context %7BaboutObsoleteSystemURL%7D" target="_blank">
                    $i18n

Looks like it's trying to parse this:
https://cs.chromium.org/chromium/src/chrome/browser/resources/settings/about_page/about_page.html?rcl=efd642e61e6933f8e78a607f02b2478652547e92&l=142


Reporter: how was this version of Chromium installed?
I install it from mini_installer , also , I can run it from the out directory . They are the same.
Labels: Needs-Feedback
yusunn@,
Could you please provide us mini_installer as per C#7 & 14 & clear steps to reproduce the issue from TE end.
Thanks..!
how ? send you by email ? It is about 178MB . many thanks !!!
Project Member

Comment 17 by sheriffbot@chromium.org, Jul 18

Cc: jmukthavaram@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Response to C#16.
please upload it in google drive and share it with below id & mention here clear reproducible steps from TE end.

jmukthavaram@google.com

Thanks..!

uploaded https://drive.google.com/open?id=1peuByAlSldl3pNxpqhop3mYR7nxhSgzE for reference , many thanks !!!
Project Member

Comment 20 by sheriffbot@chromium.org, Jul 19

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hi ,dear all , I've rebuild Chromium from 69.0.3454.0 and this issue disappeared . Please close this issue . Many thanks for your patience. 

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