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Issue metadata

Status: Duplicate
Merged: issue 797708
Owner:
Closed: Jun 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 3
Type: Bug


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Scroll wheel stops working

Reported by valenti...@gmail.com, Jun 19 2018

Issue description

Chrome Version       : 67.0.3396.87
OS Version: Linux Mint 18.3 Sylvia
URLs (if applicable) : All
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Go to any web page
2. Attempt to scroll with mouse wheel

What is the expected result?

Scroll wheel should always work.

What happens instead of that?

The scroll wheel sometimes stops working in that particular tab. Once this has started, it doesn't appear to work again unless you enter a new uri.

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

This is a Lenovo Thinkpad T440s with a synaptics touchpad. In addition, I have a mouse attached.

When the bug occurs, both the touchpad two-finger scroll and the scroll wheel don't work.


 
Cc: pbomm...@chromium.org bokan@chromium.org
Components: Blink>Scroll
Labels: Needs-Triage-M67

Comment 2 by bokan@chromium.org, Jun 19 2018

Owner: sahel@chromium.org
Status: Assigned (was: Unconfirmed)

Comment 3 by sahel@chromium.org, Jun 22 2018

valentinej@ thanks for the report.
Could you please provide a sample URL?
Also please confirm if you can see the issue after disabling the Smooth Scrolling flag from chrome::flags and relaunching chrome?
I tried disabling smooth scrolling a few days ago, and didn't experience the problem since. I'll try re-enabling it and see what happens.
Sample URL: https://twitter.com

Took a minute or two of scrolling around. Also reproduced quickly on a private forum page.

One notable point: the scroll wheel on this mouse is jumpy. When I scroll down, it tends to emit a few spurious up signals when I stop scrolling, so Chrome is probably seeing some conflicting scroll commands in rapid succession.

Comment 6 by sahel@chromium.org, Jun 25 2018

Mergedinto: 797708
Status: Duplicate (was: Assigned)
Thanks for the reply, since the issue goes away with smooth scrolling what you see is a duplicate of crbug.com/797708

Comment 7 by sahel@chromium.org, Jun 26 2018

>One notable point: the scroll wheel on this mouse is jumpy. When I scroll down, it tends to emit a few spurious up signals when I stop scrolling, so Chrome is probably seeing some conflicting scroll commands in rapid succession.

What is the mouse model?
> What is the mouse model?

Toshiba Bluetooth Laser Mouse, non-obvious model number. It's one of these, by the photo: https://www.amazon.com/dp/B004QXT3S2

However, the scroll wheel flakiness is due to mechanical age.

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