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Issue 853999 link

Starred by 1 user

Issue metadata

Status: Fixed
Owner:
Closed: Aug 3
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Gesture typing and Handwriting recognition not working on Eve Chromebook in Corp Profile

Project Member Reported by gracec@chromium.org, Jun 19 2018

Issue description

Chrome Version: (copy from chrome://version)
OS: (e.g. Win10, MacOS 10.12, etc...)

Google Chrome	68.0.3440.25 (Official Build) dev (64-bit)
Revision	2ae8d1b3e748e1d64948045b2e1fb269a4098373-refs/branch-heads/3440@{#328}
Platform	10718.22.0 (Official Build) dev-channel eve
Firmware Version	Google_Eve.9584.151.0
Customization ID	GOOGLE-EVE

What steps will reproduce the problem?
(1) Go into corp profile (primary profile)
(2) Put in tablet mode
(3) Go into handwriting mode
(4) Now write something
(5) Typed words are there but HWR word predictions are not
(6) Go into secondary profile/personal profile
(7) repeat the same things as above

What is the expected result?
* HWR not working in corp mode whether or not any secondary profiles are being used
* When logged into the secondary profiles, its all working properly

What happens instead?

see above

I have reset all my flags to default and it is all the same.

 
Owner: wuyingbing@chromium.org
I can't reproduce on the same build on corp on Eve.
This seems to be more on the extension. Yingbing, can you have a look?

Comment 2 by shend@chromium.org, Jun 19 2018

Note that this may be related to 841112 (not 100% the same), where multiple profile initialization is messing up the keyboard.
Owner: shend@chromium.org
Status: Assigned (was: Untriaged)

Comment 4 by gracec@chromium.org, Jun 21 2018

We worked out that Gesture typing was turned off because autocorrect for vkb was turned off

Comment 5 by gracec@chromium.org, Jun 21 2018

but HWR is still not workng - no suggestions.

Comment 6 Deleted

Comment 7 by shend@chromium.org, Jun 21 2018

Oops, wrong bug. I'll look into the handwriting part.

Comment 8 by shend@chromium.org, Jun 21 2018

Managed to repro this somehow...handwriting was not showing any candidates. Restarted and it was fine. Could confirm that we were not getting any candidates back (in onCandidatesBack).
Description: Show this description
Status: Fixed (was: Assigned)
Seems to be fixed in the new UI. Closing.

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