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Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 9
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



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Verifying "Chromium" never finishes, cannot open 67.0.3396.87

Reported by robblack...@gmail.com, Jun 14 2018

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36

Steps to reproduce the problem:
1. Download 67.0.3396.87 on Mac (I'm running 10.11.6)
2. Install 67.0.3396.87
3. Launch 67.0.3396.87

What is the expected behavior?
Chromium is verified, and I start using it

What went wrong?
Verifying process never completes.

Did this work before? Yes 67.0.3396.79

Chrome version: 67.0.3396.87  Channel: n/a
OS Version: OS X 10.11.6
Flash Version:
 
Screen Shot 2018-06-14 at 02.08.55 .png
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Cc: a...@chromium.org
Owner: rsesek@chromium.org
rsesek@: what can cause this?
avi@: you have a 10.11.6 machine, right? can you try to repro?
Labels: Needs-Bisect Needs-Triage-M67

Comment 3 by rsesek@chromium.org, Jun 14 2018

Cc: rsesek@chromium.org
Owner: ----
That dialog is controlled by the system. Maybe there's a daemon that is wedged? I'd probably try restarting the machine.
Cc: vamshi.kommuri@chromium.org
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue!

Unable to reproduce the issue on reported chromium version 67.0.3396.87 using Mac 10.13.1. Attaching the screen shots for reference.

@Reporter: Could you please check as per comment#3 and let us know if the issue still persists. Hence adding label "Needs-Feedback".
Verifying.png
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Copying.png
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I rebooted as per Comment #3, and still got stuck "Verifying." Left it to grind and came back 10m later to the Gatekeeper dialog (unidentified developer, etc. etc.). So launched it again from contextual menu (as you do to bypass Gatekeeper), and still got stuck for several minutes before finally getting the Gatekeeper dialog with the choice to open anyway. I did so, and can now use 67.0.3396.87 — HOWEVER, my Mac is treating it like a brand new app — asking for permission to use the Keychain, etc. The verifying delay, and the security stops for Gatekeeper and Keychain have never happened before with a Chromium update. So while I'm "in," something is still amiss, FYI.
Project Member

Comment 6 by sheriffbot@chromium.org, Jun 15 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: TE-NeedsTriageHelp
As we are unable to reproduce the issue from our end (...in comment#4) and in comment#5 it's mentioned that reporter is able to launch chromium yet it seems, he has few issues relating to it as it's "treating the browser like a brand new app — asking for permission to use the Keychain ..." hence adding label "TE-NeedsTriageHelp" and requesting someone from Dev team to have a look at this and help in further triaging it.

Thanks!
Owner: rsesek@chromium.org
Adding rsesek for the response in #5.

Comment 9 by rsesek@chromium.org, Jun 18 2018

Owner: ----
This sounds like something machine-specific. I'm not sure there's anything Chrome can do to alleviate this. Do other apps have this problem?

Comment 10 by sdy@chromium.org, Jun 26 2018

Labels: Needs-Feedback
Agreed — this sounds like either something wrong with the machine, or something wrong with the copy of Chrome you have, unfortunately. Chrome is signed so it should never show up as from an "unidentified developer", and you shouldn't have to go through the context menu to launch it.
Well, I didn't have the same problem updating to 67.0.3396.99, so I guess I'm cured.

Thanks for digging into this, folks.
Project Member

Comment 12 by sheriffbot@chromium.org, Jul 4

Cc: sdy@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
Good to hear. Thanks for the update, regardless!
FYI, I had this problem again with v70 today. "Verifying" dialog stayed onscreen for 5-8 minutes, then (finally) told me the app was from an unidentified developer. Tried again, launching with right-click > Open. Still got the "Verifying" dialog for 5-8 minutes, then Chromium stopped bouncing in the Dock, and the dot indicating it was running disappeared, but it was still running. Had to force quit and try again. Took three times around before it would launch properly.

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