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Issue 852571 link

Starred by 1 user
Status: Assigned
Owner:
aashuto...@chromium.org
Cc:
█ mattwerner@chromium.org
█ warx@chromium.org
dsunk...@chromium.org
█ cyrusm@chromium.org
█ dskaram@chromium.org
maxkirsch@chromium.org
kathrelk...@chromium.org
harpreet@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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captive portal requirement for chormeOS is pain point for end user

Project Member Reported by dchan@google.com, Jun 13 2018 
ChromeOS require update to the firewall to whitelist "alt*.gstatic.com". ( se https://support.google.com/chrome/a/answer/7623757) is a pain point for end user.

Imagine you are traveling and trying to explain the the front desk that they need to whitelist "alt*.gstatic.com".  I am not sure the reason why this white list is needed, but most other devices do not need this: android, iphone, mac, windows.  To put this responsibility between the front desk and the user is not acceptable.  We need to make this work as good as (or better) then all other counter part.

Comment 1 by dchan@google.com, Jun 15 2018

Cc: maxkirsch@chromium.org harpreet@chromium.org kathrelk...@chromium.org dskaram@chromium.org aashuto...@chromium.org cyrusm@chromium.org

Comment 2 by harpreet@chromium.org, Jun 15 2018

Cc: warx@chromium.org
I believe this should have been fixed with https://bugs.chromium.org/p/chromium/issues/detail?id=776409 earlier this year.

What build are you running?

Comment 3 by dchan@google.com, Jun 18 2018 

Platform
10452.99.0 (Official Build) stable-channel eve

Comment 4 by harpreet@chromium.org, Jun 18 2018

Cc: -aashuto...@chromium.org dsunk...@chromium.org
Owner: aashuto...@chromium.org
aashutoshk@ / dsunkara@ - Please try repro this.

Comment 5 by aashuto...@chromium.org, Jun 19 2018 

@Danny: Was this on login screen or OOBE? 
If you are hitting http://crbug/776409 you should see something like this in the logs, 
>> ​​2017-09-28T16:24:48.089965-07:00 ERR shill[953]: [ERROR:http_request.cc(188)] Could not resolve hostname alt16.gstatic.com: The network connection was timed out
And network not available(Dinosaur) pop-up while logging in. If not, then this may be an entirely different issue. Can you share logs or a screenshot? 
Also, The help page at https://support.google.com/chrome/a/answer/7623757 is deprecated. The CL's for the captive portal URL randomization were reverted. We should update or remove the support page. 

p.s. I am able to login fine on a captive portal network (Eve-10452.99.0). Will try to repro after getting more details.
Other similar issues, https://crbug/851013

Comment 6 by dchan@google.com, Jun 27 2018 

Who should own the removal of the support page ?

Comment 7 by aashuto...@chromium.org, Jun 27 2018

Cc: mattwerner@chromium.org
@mattwerner: Can you look into updating/removing the support page?

Comment 8 by est...@chromium.org, Jun 30 2018

Components: -UI>Browser>Interstitials
Removing UI>Browser>Interstitials because this sounds like a networking issue, not related to the interstitial UI.

Comment 9 by benhenry@chromium.org, Aug 3

Status: Assigned (was: Untriaged)
This bug has an owner, thus, it's been triaged. Changing status to "assigned".
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