Chrome OS Version: around m64
Chrome OS Platform: 
Network info: WiFi

My customer is having issues lately with updating policies and having them refreshed in a timely manner. The problem is intermittent but becoming more frequent over the past few weeks / months. They often repurpose chromebooks from one use case to another (e.g., from public session to kiosk mode) and often when doing so, the policy changes won't be reflected on the device for several hours. The chrome://policy indicates that the device has been refreshed, but the device doesn't change behavior. This often varies from device to device. Applying a single policy change to multiple devices will result in some of the devices updating immediately and some over the course of several hours.


Steps To Reproduce: It happen intermittently, but one scenario is described above.
(1)  
(2)
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Expected Result: Policy updates made in the admin console are reflected in the Chrome device within a minute or so.

Actual Result: For some devices it won't update for several hours.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?) Intermittently, becoming more frequent over the past few weeks.

What is the impact to the user, and is there a workaround? If so, what is
it? User can't confidently change policy and immediate use the device. May have to update the policy and then let the device sit idle for several hours before using.