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Issue 848679 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 25
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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sites doesn't open

Reported by wonskc...@gmail.com, Jun 1 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.62 Safari/537.36

Example URL:
facebook.com, instagram.com, whatsapp.com, etc.

Steps to reproduce the problem:
1. open chrome
2. typing website
3.  getting error ERR_CONNECTION_TIMED_OUT

What is the expected behavior?
The sites should open, because in another browsers like IE, Edge in the same time works correctly.

What went wrong?
don't have any idea

Did this work before? Yes a couple version ago. in v.66 was the same trouble

Chrome version: 67.0.3396.62  Channel: stable
OS Version: 10.0
Flash Version: 

enabling ipv6 helps opening this sites
no extensions enabled
ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-PC2LJ3J
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Подключение по локальной сети* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
   Physical Address. . . . . . . . . : F8-94-C2-85-E0-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Подключение по локальной сети* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
   Physical Address. . . . . . . . . : FA-94-C2-85-E0-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Беспроводная сеть:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
   Physical Address. . . . . . . . . : F8-94-C2-85-E0-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f05f:fa45:a61:557b%22(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 1 июня 2018 г. 13:01:49
   Lease Expires . . . . . . . . . . : 2 июня 2018 г. 13:01:49
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 83399874
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-18-9A-FF-F8-94-C2-85-E0-08
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
chrome-net-export-log.json
9.5 MB View Download
maybe important log:

from chrome://net-internals/

4278: SSL_CONNECT_JOB
ssl/www.facebook.com:443
Start Time: 2018-06-01 13:29:21.729

t= 2153 [st=    0] +SOCKET_POOL_CONNECT_JOB  [dt=21012]
                    --> group_name = "ssl/www.facebook.com:443"
t= 2153 [st=    0]   +SOCKET_POOL_CONNECT_JOB_CONNECT  [dt=21012]
t= 2153 [st=    0]      TCP_CLIENT_SOCKET_POOL_REQUESTED_SOCKET
                        --> host_and_port = "www.facebook.com:443"
t= 2153 [st=    0]     +SOCKET_POOL  [dt=21012]
t=23165 [st=21012]        SOCKET_POOL_BOUND_TO_CONNECT_JOB
                          --> source_dependency = 4279 (TRANSPORT_CONNECT_JOB)
t=23165 [st=21012]     -SOCKET_POOL
                        --> net_error = -118 (ERR_CONNECTION_TIMED_OUT)
t=23165 [st=21012]   -SOCKET_POOL_CONNECT_JOB_CONNECT
                      --> net_error = -118 (ERR_CONNECTION_TIMED_OUT)
t=23165 [st=21012] -SOCKET_POOL_CONNECT_JOB
4356: HTTP_STREAM_JOB
https://www.facebook.com/
Start Time: 2018-06-01 13:29:41.004

t=21428 [st=   0] +HTTP_STREAM_JOB  [dt=1738]
                   --> expect_spdy = "false"
                   --> original_url = "https://www.facebook.com/"
                   --> priority = "HIGHEST"
                   --> source_dependency = 4355 (HTTP_STREAM_JOB_CONTROLLER)
                   --> url = "https://www.facebook.com/"
                   --> using_quic = "false"
t=21428 [st=   0]    HTTP_STREAM_JOB_WAITING  [dt=0]
                     --> should_wait = false
t=21428 [st=   0]   +HTTP_STREAM_JOB_INIT_CONNECTION  [dt=1737]
t=21428 [st=   0]     +HOST_RESOLVER_IMPL_REQUEST  [dt=0]
                       --> address_family = 0
                       --> allow_cached_response = true
                       --> host = "www.facebook.com:443"
                       --> is_speculative = false
t=21428 [st=   0]        HOST_RESOLVER_IMPL_IPV6_REACHABILITY_CHECK
                         --> cached = true
                         --> ipv6_available = false
t=21428 [st=   0]        HOST_RESOLVER_IMPL_CACHE_HIT
                         --> address_list = ["31.13.72.38:443"]
t=21428 [st=   0]     -HOST_RESOLVER_IMPL_REQUEST
t=21428 [st=   0]     +SOCKET_POOL  [dt=1737]
t=23165 [st=1737]        SOCKET_POOL_BOUND_TO_CONNECT_JOB
                         --> source_dependency = 4278 (SSL_CONNECT_JOB)
t=23165 [st=1737]     -SOCKET_POOL
                       --> net_error = -118 (ERR_CONNECTION_TIMED_OUT)
t=23165 [st=1737]   -HTTP_STREAM_JOB_INIT_CONNECTION
t=23165 [st=1737]    HTTP_STREAM_JOB_BOUND_TO_REQUEST
                     --> source_dependency = 4353 (URL_REQUEST)
t=23166 [st=1738] -HTTP_STREAM_JOB
Labels: Needs-Triage-M67

Comment 3 by b...@chromium.org, Jun 3 2018

Labels: Needs-Feedback
This is indeed unexpected, and I cannot tell based on the log what is causing the issue.  In each TRANSPORT_CONNECT_JOB, host resolver succesfully returns with a cache hit, and then the job times out twenty something seconds later.

Can you try using Incognito mode?  Do you have any proxies set up?  What happens if you temporarily disable your anti-virus software?

Might be worth noting that facebook.com, instagram.com, and whatsapp.com are all owned and operated by Facebook.  Do you experience this issue on any other websites?

Reporter, any chance you could answer the question in comment #3?

Comment 5 by wonskc...@gmail.com, Jun 28 2018

yes, sorry.

Incognito mode, reinstalling chrome, reseting to factory, disabling proxies and anti-virus software doesn't help. 
Doesn't find any other sites with the same problem.

It seems that the Windows update broke something, because the problem occurred simultaneously on two PCs that had access to IPV6. But I do not understand why other browsers work fine.
I tried to find any older version of chrome that would work, but none of them worked with this sites. Reinstalling windows on a notebook helped to solve this problem. 

sorry for my bad english
Project Member

Comment 6 by sheriffbot@chromium.org, Jun 28 2018

Cc: b...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: susan.boorgula@chromium.org
Labels: Needs-Feedback
wonskcalb@ Thanks for the update.

As per comment #5, can you please confirm if this issue can be closed, as Reinstalling windows on notebook solved this problem. 

Thanks..
wonskcalb: friendly ping, can you response to comment #7?
Status: WontFix (was: Unconfirmed)
WontFixing, per comment #5.

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