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Issue 847879 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 19
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Homepage slider arrows not working (left and right)

Reported by junderwo...@gmail.com, May 30 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36

Steps to reproduce the problem:
1. click arrow buttons left or right on homepage slider
2. not working, only keyword arrows or swiping on iPhone work
3. URl of website - https://www.medcor.com/ 

What is the expected behavior?
It should be able to click through with the mouse when clicking arrows on website slider - https://www.medcor.com/

What went wrong?
Mouse wont click through homepage slider at my website here https://www.medcor.com/

Did this work before? N/A 

Chrome version: 66.0.3359.181  Channel: n/a
OS Version: 10.0
Flash Version: 

nope, need mouse clicks to work in Chrome. Works on all other browsers
 
Labels: Needs-Triage-M66
hmmm, whats that again?
Cc: krajshree@chromium.org
Labels: Triaged-ET Needs-Feedback
Tried testing the issue on Win-10 using chrome reported version #66.0.3359.181 by navigating to url: https://www.medcor.com/. But the site did not open and showed an error as follows:
"This site can’t be reached
www.medcor.com took too long to respond.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_TIMED_OUT".

junderwood321@ - Could you please provide any other sample file/url to test the issue from TE-end. This will help us in triaging the issue further.

Thanks...!! 
try navigating to the site with https:// or on a VPN. It pulls up fine on
mobile and desktop in the USA.

Thanks,
jake
Project Member

Comment 5 by sheriffbot@chromium.org, May 31 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: sindhu.chelamcherla@chromium.org
Labels: TE-NeedsTriageFromHYD
Unable to reproduce this issue from TE end as we are seeing ERR_CONNECTION_TIMED_OUT error on navigating to  https://www.medcor.com/ . Hence adding TE-NeedsTriageFromHYD label for further triaging as Inhouse team can access this site.

Thanks!
I’m sorry to hear you cannot connect To the site.
Cc: pnangunoori@chromium.org
Labels: Needs-Feedback
junderwood321@ -- Tested on latest Chrome stable #67.0.3396.79 on Windows 10 desktop and here are my observations upon navigating to https://www.medcor.com/:

1. Using the navigational keys (Right and Left keys) images slides are moved towards right or left respectively.
2. Was able to click on > or < buttons and it works as intended.

Please let us know if anything is missed at our end or kindly share the screen cast of the issue for better understanding. Also, please confirm whether you are referring to a desktop machine or a laptop.

You can also verify by updating your Chrome to latest stable version and creating a new profile.

Thanks in advance!
Are you using the newest version of Google Chrome? That’s version it doesn’t work on. Thanks
Project Member

Comment 10 by sheriffbot@chromium.org, Jun 7 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
junderwood321@ -- Request you to verify my observations from Comment #8 and let us know if we are having any gaps in understanding. If yes please share the screen cast of the issue. 

If my observations are what exactly you were referring to, please verify the issue in a clean profile.

Thanks!
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Unconfirmed)
**UI Mass triage**

Closing this issue as there is no update since long time, please check the issue on chrome latest version (M70-70.0.3538.102) & file a new issue with all the details if issue exists.

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