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Issue 847877 link

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Issue metadata

Status: WontFix
Owner:
Closed: Jul 9
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Chrome , Mac
Pri: 2
Type: Bug



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PDF documents not printed completely

Reported by jtrpi...@gmail.com, May 30 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.62 Safari/537.36

Steps to reproduce the problem:
1. Open PDF Form which has checkboxes and/or radio buttons in Chrome browser.
2. Fill the needed checkboxes and/or radio buttons
3. Print the document from Chrome browser

What is the expected behavior?
To print the PDF form completely

What went wrong?
Printed document does not have any/some of the checkboxes and/or radio buttons

Did this work before? N/A 

Chrome version: 67.0.3396.62  Channel: stable
OS Version: 10.0
Flash Version: 

This is known issue that reoccurs at least since 2015.
Appearing on various platforms (happens for all our clients) and all suggested Troubleshooting has been done.
ONLY happens with chrome, no other browser nor adobe product has this issue.
 

Comment 1 by nasko@chromium.org, May 30 2018

Cc: thestig@chromium.org weili@chromium.org

Comment 2 by weili@chromium.org, May 30 2018

Components: Internals>Plugins>PDF
jtrpimir@, it would be more helpful if you can attach a PDF file that shows the problem. thanks.
Labels: Hotlist-ConOps
Summary: PDF documents not printed completely (was: PDF documents net printed completely)
Hey all,

Chiming in from the consumer side. So far we're seeing a couple reports, but no spikes yet.

Community thread with two reports from today, includes sample PDF:
- https://productforums.google.com/forum/#!topic/chrome/K7BOOrE7EQI

Listnr:
- https://listnr.corp.google.com/report/85473854123

So far, reports are mentioning the behavior in both 66.0.3359.181 and 67.0.3396.62.

Thanks!

Comment 4 by gov...@chromium.org, May 30 2018

Cc: pbomm...@chromium.org
Labels: Needs-Triage-M67
Per comment #3, this issue is seen on 66.0.3359.181 and 67.0.3396.62 so doesn't look like M67 regression.
Components: Internals>Printing
Labels: Needs-Feedback OS-Chrome OS-Linux OS-Mac
The symptoms are similiar to  bug 567165 , but without sample PDFs, we cannot be sure if the underlying cause is the same.

In the link in comment 3, only the checkboxes do not print.


Owner: thestig@chromium.org
Status: WontFix (was: Unconfirmed)
Mac triage: WontFix issue without repro case.
I filed bug 861842 for comment 3, since that does have a repro.

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