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Issue 846344 link

Starred by 1 user
Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: May 2018
Cc:
█ jamwalla@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: ----



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Android Webview disabled

Reported by tkinney2...@gmail.com, May 24 2018 
Device name:Samsung Galaxy S9 plus 

From "Settings > About Chrome"
Application version:unsure
Operating system:8.0.0

URLs (if applicable):

Steps to reproduce:
(1)
(2)
(3)

Expected result:


Actual result:

I have no idea why, but my android webview is disabled and I cannot enable it. How can I get it to work again? Thank you. There is no option to enable it from the google store and I cannot find the app any where else on my phone.
Screenshot_20180524-112619_Google Play Store.jpg
62.4 KB View Download

Comment 1 by vssummer...@gmail.com, May 24 2018 

Press enable from your phone's app data and restart the phone.

Comment 2 by dtapu...@chromium.org, May 24 2018

Components: Mobile>WebView

Comment 3 by tkinney2...@gmail.com, May 24 2018 

I have tried that. Please find screenshot attached and what the app says. There is no way to enable it as it does not come up on the direct app either it is greyed out.
Screenshot_20180524-160352_Settings.jpg
158 KB View Download

Comment 4 by tkinney2...@gmail.com, May 24 2018 

I have also factory reset my phone and put it as a new phone to no avail.

Comment 5 by jamwalla@chromium.org, May 24 2018

Cc: jamwalla@chromium.org
Thanks for the report.

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Comment 6 by jamwalla@chromium.org, May 24 2018

Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
►

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