Can not download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled. |
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Issue descriptionChromeOS version: 66.0.3359.181 ChromeOS device model: any ChromeOS (tested: Panther and Swanky) We also confirmed the same behavior from other OS such as MAC and WIN. Case#: 15869638 Description: Can not download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled. Steps to reproduce: 1. Go to chrome://settings/content/pdfDocuments (settings>Advanced>Privacy and security>Content settings>PDF documents) 2. Enable “Download PDF files instead of automatically opening them in Chrome” setting. 3. Access to Gmail and open an e-mail that PDF file is attached. 4. Click download icon “↓ “ , but the download process never starts. Please refer the attached vide file for repro steps. https://drive.google.com/open?id=17oV0NHzFSmPkFlAQoci4IaHPAKLBwPkW Investigation notes. -I could not reproduce the same behavior on M65(65.0.3325.184) device. https://drive.google.com/open?id=1n-lXZs4Q2GO5ET7A_PmAZ57srCKl70Ik -I could reproduce the same behavior on Mac (V10.13.4) with Chrome Browser 66.0.3359.181 stable. -The customer is able to reproduce the same behavior on Windows 10 device as well. -I tested a few different types of attachments, but I could not reproduce the same behavior. -verified the same behavior on Beta and Canary. Current Behavior / Reproduction: the customer is not able to download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled. Expected Behavior: able to download the attached PDF file from Gmail even “Download PDF files instead of automatically opening them in Chrome” setting is enabled. Drive link to logs: Time stamp: May 22 at 15:40 https://drive.google.com/open?id=1rNq20YEaO22hU0ic_mn2DEhYBizraiLI could be relating with other crbug cases. crbug.com/806711
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May 23 2018
🙇
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May 23 2018
Has this issue been fixed in an update or something? Because I have user still affected by this.
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May 23 2018
THIS MAY FIX IT SOLVED MY ISSUE chrome://flags/#click-to-open-pdf > disabled We use iframes and on new update saw OPEN pdf place holder requiring another click step - this may not be visible in non iframe processes but still be there. |
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Comment 1 by jayhlee@google.com
, May 22 2018Status: Duplicate (was: Untriaged)