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Issue 845401 link

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Issue metadata

Status: Duplicate
Merged: issue 845443
Owner: ----
Closed: May 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows , Chrome , Mac
Pri: 2
Type: Bug



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Can not download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled.

Project Member Reported by ryutas@chromium.org, May 22 2018

Issue description

ChromeOS version: 66.0.3359.181
ChromeOS device model: any ChromeOS (tested: Panther and Swanky)
We also confirmed the same behavior from other OS such as MAC and WIN.
Case#: 15869638

Description: Can not download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled.

Steps to reproduce: 
1. Go to chrome://settings/content/pdfDocuments
(settings>Advanced>Privacy and security>Content settings>PDF documents)
2. Enable “Download PDF files instead of automatically opening them in Chrome” setting.
3. Access to Gmail and open an e-mail that PDF file is attached.
4. Click download icon “↓ “ , but the download process never starts.



Please refer the attached vide file for repro steps.
https://drive.google.com/open?id=17oV0NHzFSmPkFlAQoci4IaHPAKLBwPkW

Investigation notes.
-I could not reproduce the same behavior on M65(65.0.3325.184) device.
https://drive.google.com/open?id=1n-lXZs4Q2GO5ET7A_PmAZ57srCKl70Ik

-I could reproduce the same behavior on Mac (V10.13.4) with Chrome Browser 66.0.3359.181 stable.
-The customer is able to reproduce the same behavior on Windows 10 device as well.
-I tested a few different types of attachments, but I could not reproduce the same behavior.
-verified the same behavior on Beta and Canary.

Current Behavior / Reproduction: 
the customer is not able to download the attached PDF file from Gmail if “Download PDF files instead of automatically opening them in Chrome” setting is enabled.

Expected Behavior: 
able to download the attached PDF file from Gmail even “Download PDF files instead of automatically opening them in Chrome” setting is enabled.


Drive link to logs: 
Time stamp: May 22 at 15:40
https://drive.google.com/open?id=1rNq20YEaO22hU0ic_mn2DEhYBizraiLI

could be relating with other crbug cases.
crbug.com/806711

 

Comment 1 by jayhlee@google.com, May 22 2018

Mergedinto: 845443
Status: Duplicate (was: Untriaged)
🙇

Has this issue been fixed in an update or something? Because I have user still affected by this. 
THIS MAY FIX IT SOLVED MY ISSUE

 chrome://flags/#click-to-open-pdf > disabled

We use iframes and on new update saw OPEN pdf place holder requiring another click step - this may not be visible in non iframe processes but still be there.  

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