Issue metadata
Sign in to add a comment
|
Unable to login to user account after changing password. |
||||||||||||||||||||||
Issue descriptionChromeOS 10684.0.0, 68.0.3432.0 dev-channel eve What steps will reproduce the problem? 1. Add user account to device and log-in 2. Change the password for this user account from another machine 3. Receive a sync error notification. Click on it to sign-out of user account 4. Click on the user pod and enter new password. What is the expected result? User account should be able to login successfully. What happens instead? "Please wait..." screen is displayed like forever and can be dismissed only by using Esc key. Same behavior is observed on clicking the user pod and entering password again.
,
May 17 2018
I believe this is a Gaia issue, or something in screen_gaia_signin.js. sdantuluri@, could you confirm if it's a recent regression? If you see "(TEMP) Show webui login.." in the shelf, please click it and when the login screen shows up again, check if the problem still exists. Thanks!
,
May 17 2018
wzang@ I am not seeing this issue after clicking the "(TEMP) Show webui login.." button.
,
May 17 2018
I see this in the logs: I see this bit in the logs, the error happened on views login, correct? [9523:9523:0517/123523.172714:VERBOSE1:existing_user_controller.cc(1717)] Checked TokenHandle status=1 [9523:9523:0517/123523.172805:VERBOSE1:existing_user_controller.cc(815)] Show password changed dialog, count=2 [9523:9523:0517/123523.172834:ERROR:login_display_mojo.cc(84)] Not implemented reached in virtual void chromeos::LoginDisplayMojo::ShowPasswordChangedDialog(bool, const std::string &) [9660:9666:0517/124121.764065:WARNING:screen_manager.cc(114)] Display controller (crtc=35) already present. [9660:9666:0517/124121.764942:VERBOSE1:drm_display.cc(104)] DRM configuring: device=/sys/devices/pci0000:00/0000:00:02.0/drm/card0 crtc=35 connector=57 origin=0,0 size=0x0
,
May 17 2018
> I see this bit in the logs, the error happened on views login, correct? Please ignore this, see comment #3.
,
May 17 2018
"Not implemented reached in virtual void chromeos::LoginDisplayMojo::ShowPasswordChangedDialog" should be the cause for this. In the web-ui version, sometimes there's a pop-up dialog asking for the old password for migration purpose. The views login hasn't implemented this code path.
,
Jun 19 2018
,
Jul 2
Verified on ChromeOS 10836.0.0, 69.0.3479.0 dev-channel eve |
|||||||||||||||||||||||
►
Sign in to add a comment |
|||||||||||||||||||||||
Comment 1 by sdantul...@chromium.org
, May 17 2018