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Issue metadata

Status: Assigned
Owner:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Wacom Intuos CTL-490 not detected in Chrome OS Dell Chromebook 11 3180

Reported by jabdelma...@chatham-nj.org, May 15 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10452.85.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.158 Safari/537.36
Platform: 10452.85.0 (Official Build) stable-channel kefka

Steps to reproduce the problem:
1. Plug in Wacom CTL-490
2. Try to use stylus

What is the expected behavior?
When stylus is hovering over tablet, mouse should move. 
When stylus touches tablet, mouse should click.

What went wrong?
The tablet light goes on when the tablet is plugged in.  The Chromebook recognizes the MAke and model of the tablet device but moving the stylus and tapping the tablet does not cause any movement to the cursor.

The same tablet works with a Dell Chromebook 11 3120 (previous generation of the 3180) with the same version of Chrome OS (tested successfully with versions 65 and 66)

I'm not sure why it is not working with the 3180.

Did this work before? No 

Chrome version: 66.0.3359.158  Channel: stable
OS Version: 10452.85.0
Flash Version:
 
Components: -UI UI>Input
Owner: tbuck...@chromium.org
Status: Assigned (was: Unconfirmed)
tbuckley@ please triage

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