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Issue 842510 link

Starred by 3 users
Status: WontFix
Owner: ----
Closed: Nov 9
Cc:
█ sandeepkumars@chromium.org
kkaluri@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Chrome stops responding (freezes) - Windows 10.0.16299 (NOT April update)

Reported by qwer1...@gmail.com, May 13 2018 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3429.0 Safari/537.36

Steps to reproduce the problem:
1. Open Chrome with some tabs
2. 
3. 

What is the expected behavior?
Browser should NOT freeze

What went wrong?
Browser freezes (Not responding)

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? Yes 68.0.3427.0 

Chrome version: 68.0.3429.0  Channel: canary
OS Version: 10.0
Flash Version: 

1.Also happens in 68.0.3428.0
2.There's a Chrome process alive in Task Manager
3.Audio continues to play (if it played before)
4.No mini-dump
5.No debug.log

Comment 1 by kkaluri@chromium.org, May 14 2018

Cc: kkaluri@chromium.org
Components: UI>Browser
Labels: Needs-Feedback
qwer1304@ Could you please help us with 16 digit crash id from chrome://crashes for further triage.

Attaching the screenshot for reference.
Crash.png
37.4 KB View Download

Comment 2 by qwer1...@gmail.com, May 14 2018 

Please read my comments:  there's NO crash and nothing in debug.log
Project Member

Comment 3 by sheriffbot@chromium.org, May 14 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by qwer1...@gmail.com, May 14 2018 

Repeated with clean profile and ONLY gmail tab open on 68.0.3430.0
After about 20 minutes got Not responding / freeze.
No crash file

Comment 5 Deleted

Comment 6 Deleted

Comment 7 by qwer1...@gmail.com, May 15 2018 

At the time the problem occurred I was running a computational task that was consuming 80% of CPU and 200MB of memory. Maybe this is what caused surfacing of the error. 
Also I noticed, that with gmail tab open the error was occurring much sooner. This is again perhaps of the fact that gmail tab consumes a lot of memory and CPU.

Comment 8 by sandeepkumars@chromium.org, May 16 2018

Cc: sandeepkumars@chromium.org
Labels: Needs-Triage-68.0.3428.0
Requesting UI>Browser team to take a look at this issue since this issue isn't reproducible from TE end and no Crash I'd is available.

Thanks!!

Comment 9 by kkaluri@chromium.org, May 17 2018

Labels: TE-NeedsTriageHelp
As per comment #8, adding TE-NeedsTriageHelp label

Comment 10 by ligim...@chromium.org, Nov 9

Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Unconfirmed)
***Mass UI Triage***

We are unable to reproduce the bug. If you feel this issue should still be addressed, feel free to reopen it or to file a new issue.
►

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