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Brand new W10 installation, but Chrome is extremely slow
Reported by
sinjitno...@gmail.com,
May 12 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134 Example URL: All Steps to reproduce the problem: 1. Load any page What is the expected behavior? Ordinary smooth loading What went wrong? My Windows 10 got corrupted yesterday, so I had to freshly install it with a reformat. I've honestly done nothing else besides updating to the April 2018 update for W10 and installing all available updates. I installed Chrome straight after, and it is EXTREMELY SLOW loading any website. I'm on a Guest account at the moment with no extensions installed. The only possible hint is a "Establishing secure connection" that shows in the bottom left. I've done some searching on Edge and tried some things, but to no avail. Please help, thanks! Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Does this work in other browsers? Yes Chrome version: 64.0.3282.140 Channel: n/a OS Version: 10.0 Flash Version:
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May 12 2018
Hi vssummer, thanks for your response. I went to chrome://flags/ and set TLS 1.3 to "Enabled (Draft 23)". Unfortunately, it hasn't changed anything; it is still taking forever to load pages.
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May 12 2018
Update: I just tried an older version of Chrome that was lying around archived on my external drives (version 44), and it still exhibits the same issue of hanging with "Establishing secure connection". Therefore, I conclude that this does not seem to be a Chrome issue, but something with Windows 10. This may be helpful for any devs to investigate for further updates. Unfortunately, that does not yet solve my problem. I am still in need of assistance. Update 2: I've tried a few non-HTTPS webpages, and they all load up fine, no lag. It seems to strictly be a secure website issue.
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May 12 2018
Try a search with "1803" and "Chrome", perhaps.
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May 12 2018
Hi innatere, thanks for your response. Searched for that; only seems to return instances of Chrome freezing from the new update. But I'm not experiencing that myself at the moment, so that issues may have been fixed already. Still, it is irrelevant to the problem at hand involving secure connections.
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May 12 2018
Additional Info: Secure websites work perfectly fine in Edge and Firefox. Just thought I should mention. Also, I tested the latest Chrome on Windows 7 just now, and it works fine on that OS. This seems to strictly be an issue with Chrome accessing secure websites on W10.
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May 12 2018
Well, from my search it reports 1803 causes Chromium a variety of issues, connection included. https://www.bleepingcomputer.com/news/microsoft/chrome-users-reporting-freezes-and-timeouts-after-windows-10-april-update/
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May 12 2018
Thanks for the link innatere. I tried out the Windows Repair AIO program that was linked in that article, and it worked. Great stuff. Thanks a bunch, and feel free to mark this as solved, or for future analysis. For posterity and dev analysis: The program here solves the issue. https://productforums.google.com/forum/#!msg/chrome/y-bHJRbPirU/KV-_5r87AQAJ
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May 14 2018
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May 14 2018
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May 15 2018
sinjitno@ - Bug 838707 shows a high CryptSvc CPU usage. Can you confirm this for your hung Chrome failure mode? See Task Manager> Services, then details to track back to the svchost PID process |
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Comment 1 by vssummer...@gmail.com
, May 12 2018