New issue
Advanced search Search tips

Issue 841637 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Fragmented text

Reported by ralph.ha...@gmail.com, May 10 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.79 Safari/537.36

Steps to reproduce the problem:
Occurs randomly, temporarily cured by refreshing screen with F5

What is the expected behavior?
Text is displayed normally.

What went wrong?
Text is fractured, with parts of each letter missing.

Did this work before? N/A 

Chrome version: 66.0.3359.139  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 29.0 r0

This was a new installation of Chromium, which had never been installed on the user's machine before.
 
Labels: Needs-Triage-M66
Cc: vamshi.kommuri@chromium.org
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue!

Unable to reproduce the issue on reported chrome version 66.0.3359.139 using Windows 10, i.e., we are able to see the text properly without any fragmented text. 

@Reporter: Could you please let us know if this issue is seen on every web page or any specific page(s). If it is only seen on specific pages, it would be highly helpful if shared with those URLs which helps us to triage the issue in a better way. Any further inputs from your your end may be helpful.
Thank you. The fragmented text was seen on every page. Refreshing the page would restore the text for a moment, then it would break up again. This version of Chromium was put in by the first mentioned 'sync' installer on the Woolsys site. Because it was unreadable, I couldn't use it to report the fault, and this is sent from a different machine. For that reason I may not have quoted the Flash version correctly. On the same machine, other browsers including Chrome worked OK.
Project Member

Comment 4 by sheriffbot@chromium.org, May 10 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
@Reporter: If possible Could you please provide screencast of the issue which helps us in better understanding and provide the GPU details of you system from Chrome://gpu.

Thanks!
Thanks. Will have to wait a few days before I can supply this, as I was installing Chromium for a client and she has gone away with the machine. But I think this problem is weird enough to be interesting, and will get back to this thread as soon as I can.
Project Member

Comment 7 by sheriffbot@chromium.org, May 11 2018

Cc: viswa.karala@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
As per comment#6 adding label Needs-Feedback and waiting for the reporter to respond on this.

Thanks!
Many thanks for your help. The display fault has now started occurring in Chrome as well as Chromium. So it's not a specifically Chromium issue, and is evidently caused by some weird Windows 10 trouble maybe to do with TrueType rendering. I have never seen anything like this in 35 years of using computers, but Windows 10 is an endless source of unpleasant surprises.
Project Member

Comment 10 by sheriffbot@chromium.org, Jun 7 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: phanindra.mandapaka@chromium.org
Labels: Needs-Feedback
As per you comment #9 we have tested and unable to reproduce this issue on reported chrome version 66.0.3359.139 using Windows 10.

Steps:
-----------
1. Enabled ClearType test on Windows 10
2. Launched chrome 
3. Refreshed by hitting F5 
We have observed that test is visible normally.

@Reporter: Could you please let us know that we should use only TrueType only. If possible please provide ""Chrome://gpu"" details.
 
Thanks..!
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Unconfirmed)
** UI Mass triage**

We were unable to reproduce this bug as per C#5 on windows using latest canary-72.0.3615.0. If this bug still reproduces for you, please reopen or file a new issue. Thanks!

Sign in to add a comment