Hardware acceleration causes video to be a green frame on H.264 within Google Drive player
Reported by
sethgol...@gmail.com,
May 7 2018
|
|||||
Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36 Example URL: Steps to reproduce the problem: 1. Have "hardware acceleration" enabled 2. Play an "AVC1" video within Google Drive preview player What is the expected behavior? Video should play as normal What went wrong? Video just shows a static green frame Did this work before? N/A Is it a problem with Flash or HTML5? N/A Does this work in other browsers? Yes Chrome version: 66.0.3359.139 (Official Build) (64-bit) Channel: stable OS Version: Windows 10 Pro for Workstations, Version 1709, OS Build 16299.371 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Software only, hardware acceleration unavailable CheckerImaging: Disabled Flash: Software only. Hardware acceleration disabled Flash Stage3D: Software only. Hardware acceleration disabled Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled Compositing: Software only. Hardware acceleration disabled Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Surface Synchronization: Enabled Video Decode: Software only. Hardware acceleration disabled WebGL: Software only, hardware acceleration unavailable WebGL2: Software only, hardware acceleration unavailable Problems Detected Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2018-05-07T15:58:52.920Z Chrome version Chrome/66.0.3359.139 Operating system Windows NT 10.0.16299 Software rendering list URL https://chromium.googlesource.com/chromium/src/+/a020eddf0d85fe84d4a6787b304f50aafb670969/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/a020eddf0d85fe84d4a6787b304f50aafb670969/gpu/config/gpu_driver_bug_list.json ANGLE commit id 22c768fbda54 2D graphics backend Skia/66 773868fdade5f9f0e7697e6d09c9bd80aaa9b402- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 119 In-process GPU false Passthrough Command Decoder false Direct Composition false Supports overlays false Sandboxed true GPU0 VENDOR = 0x10de, DEVICE= 0x1b06 *ACTIVE* Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY2 24.0" Diagonal Monitor Size of \\.\DISPLAY1 24.0" Driver vendor NVIDIA Driver version 24.21.13.9731 Driver date 4-22-2018 Pixel shader version 1.00 Vertex shader version 1.00 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER Google SwiftShader GL_VERSION OpenGL ES 2.0 SwiftShader 4.0.0.3 GL_EXTENSIONS GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_framebuffer_object GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_3D GL_OES_vertex_half_float GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_draw_buffers GL_EXT_instanced_arrays GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_ARB_texture_rectangle GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_texture_format_BGRA8888 GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_texture_filtering_hint GL_NV_fence GL_NV_framebuffer_blit GL_NV_read_depth GL_EXT_color_buffer_float Disabled Extensions Disabled WebGL Extensions Window system binding vendor Google Inc. Window system binding version 1.4 SwiftShader 4.0.0.3 Window system binding extensions EGL_KHR_create_context EGL_KHR_get_all_proc_addresses EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_KHR_image_base EGL_KHR_surfaceless_context EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only RGBX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1920x1200, workarea=0,0 1920x1160, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Info Display[2779098405] bounds=1920,0 1920x1200, workarea=1920,0 1920x1160, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Video Acceleration Information Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps Encode h264 main up to 3840x2176 pixels and/or 30.000 fps Encode h264 high up to 3840x2176 pixels and/or 30.000 fps Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists false bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware true dwBpp 32 dwDDIVersion 9 dwHeight 1200 dwRefreshRate 59 dwWHQLLevel 0 dwWidth 1920 iAdapter 0 lDriverSize 950552 lMiniVddSize 0 szAGPStatusEnglish Not Available szAGPStatusLocalized Not Available szChipType GeForce GTX 1080 Ti szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Integrated RAMDAC szDDIVersionEnglish 9Ex szDDIVersionLocalized 9Ex szDDStatusEnglish Not Available szDDStatusLocalized Not Available szDXVAHDEnglish Supported szDXVAModes Unknown szDescription NVIDIA GeForce GTX 1080 Ti szDeviceId 0x1B06 szDeviceIdentifier {D7B71E3E-5846-11CF-F17D-9B461BC2D535} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 35041 MB szDisplayMemoryLocalized 35041 MB szDisplayModeEnglish 1920 x 1200 (32 bit) (59Hz) szDisplayModeLocalized 1920 x 1200 (32 bit) (59Hz) szDriverAssemblyVersion 24.21.13.9731 szDriverAttributes Final Retail szDriverDateEnglish 4/21/2018 8:00:00 PM szDriverDateLocalized 4/21/2018 20:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.3 szDriverModelLocalized WDDM 2.3 szDriverName C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll szDriverNodeStrongName oem58.inf:0f066de35d9aeff6:Section090:24.21.13.9731:pci\ven_10de&dev_1b06 szDriverSignDate Unknown szDriverVersion 24.21.0013.9731 szKeyDeviceID Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_66963842&REV_A1 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{E462DB15-4E49-11E8-8977-806E6F6E6963}\0000 szManufacturer NVIDIA szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x00A1 szSubSysId 0x66963842 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x10DE 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists false bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware true dwBpp 32 dwDDIVersion 9 dwHeight 1200 dwRefreshRate 59 dwWHQLLevel 0 dwWidth 1920 iAdapter 1 lDriverSize 950552 lMiniVddSize 0 szAGPStatusEnglish Not Available szAGPStatusLocalized Not Available szChipType GeForce GTX 1080 Ti szD3DStatusEnglish Enabled szD3DStatusLocalized Enabled szDACType Integrated RAMDAC szDDIVersionEnglish 9Ex szDDIVersionLocalized 9Ex szDDStatusEnglish Not Available szDDStatusLocalized Not Available szDXVAHDEnglish Supported szDXVAModes Unknown szDescription NVIDIA GeForce GTX 1080 Ti szDeviceId 0x1B06 szDeviceIdentifier {D7B71E3E-5846-11CF-F17D-9B461BC2D535} szDeviceName \\.\DISPLAY2 szDisplayMemoryEnglish 35041 MB szDisplayMemoryLocalized 35041 MB szDisplayModeEnglish 1920 x 1200 (32 bit) (59Hz) szDisplayModeLocalized 1920 x 1200 (32 bit) (59Hz) szDriverAssemblyVersion 24.21.13.9731 szDriverAttributes Final Retail szDriverDateEnglish 4/21/2018 8:00:00 PM szDriverDateLocalized 4/21/2018 20:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized English szDriverModelEnglish WDDM 2.3 szDriverModelLocalized WDDM 2.3 szDriverName C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll szDriverNodeStrongName oem58.inf:0f066de35d9aeff6:Section090:24.21.13.9731:pci\ven_10de&dev_1b06 szDriverSignDate Unknown szDriverVersion 24.21.0013.9731 szKeyDeviceID Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_66963842&REV_A1 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{E462DB15-4E49-11E8-8977-806E6F6E6963}\0001 szManufacturer NVIDIA szMiniVdd unknown szMiniVddDateEnglish Unknown szMiniVddDateLocalized unknown szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized No problems found. szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x00A1 szSubSysId 0x66963842 szTestResultD3D7English Not run szTestResultD3D7Localized Not run szTestResultD3D8English Not run szTestResultD3D8Localized Not run szTestResultD3D9English Not run szTestResultD3D9Localized Not run szTestResultDDEnglish Not run szTestResultDDLocalized Not run szVdd unknown szVendorId 0x10DE Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay. This is occurring for an NVIDIA 1080 Ti with driver 397.31 installed. Disabling hardware acceleration allows the video to play fine--however I'd really love to actually be able to use hardware acceleration within Chrome.
,
May 8 2018
,
May 9 2018
Checked the codec of video https://www.youtube.com/watch?v=r4DSlewWwso by selecting stats for nerds and observed codec as avc1.4d401e (135) / mp4a.40.2 (140), downloaded the video and observed codec as H.264, AAC. @Reporter: Please provide sample avc1 codec video to test this issue from TE end. Any further information on reproducing the issue would help in further triaging. Thanks!
,
May 29 2018
Can't reproduce now. We can go ahead and close this.
,
May 29 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
May 29 2018
(No Repro) |
|||||
►
Sign in to add a comment |
|||||
Comment 1 by krajshree@chromium.org
, May 7 2018