Video Does no Play
Reported by
ajay.ra...@gmail.com,
May 6 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36 Example URL: https://www.iplt20.com/video/131679/stumping-alert-msd-at-work- Steps to reproduce the problem: 1. Open the URL in a new tab What is the expected behavior? I get the message : Error Code: APPEND_BUFFER_ERR Failed to execute 'appendBuffer' on 'SourceBuffer': The HTMLMediaElement.error attribute is not null Session ID: 2018-05-06:54b512b1d9a582e46e24ddcf Player ID: playlistPlayer What went wrong? Media does not play. This error came recently after I have updated the Chrome browser, Did this work before? N/A Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? Yes Chrome version: 66.0.3359.139 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Contents of chrome://gpu: There is thread on github on the same issue: https://github.com/videojs/videojs-contrib-hls/issues/1329 The thread status has been closed. I would appreciate, if steps / procedures can given for a layman, who wants to play youtube videos and en-code / re-code the same.
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May 6 2018
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May 7 2018
Unable to reproduce the issue on Win-7 and Win-10 using chrome reported version #66.0.3359.139 and latest canary #68.0.3422.0. Attached a screen cast and gpu_details for reference. Following are the steps followed to reproduce the issue. ------------ 1. Opened the URL: https://www.iplt20.com/video/131679/stumping-alert-msd-at-work- in a new tab. 2. Observed that the media played without any error or issues. ajay.rai.k@ - Could you please check the issue on latest canary #68.0.3422.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Thanks...!!
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May 9 2018
Hi,
The issue, as of now, stands resolved.
I simply
re-started the PC twice, opening and closing Chrome , twice. It appeared
to resolve the issue.
Though as mentioned in the Github thread,
mentioned in my email, probably one of the version of Chrome, was causing
videos up-loaded on the internet , not to play. That could have been due to
conflict between the type / format of en-coding of the videos and those
supported by Chrome. A developer can sort the issue, but a consumer , who
can just play the videos, cannot. Therefore, the issue was brought to your
kind attention.
Regards,
Ajay
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May 9 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 10 2018
ajay.rai.k@ Thanks for the update. As per comment #4, as the issue is resolved, closing this issue and marking it as WontFix. Thanks.. |
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Comment 1 by mlamouri@chromium.org
, May 6 2018Components: -Internals>Media Internals>Media>Source