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Issue 840183 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Video Does no Play

Reported by ajay.ra...@gmail.com, May 6 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36

Example URL:
https://www.iplt20.com/video/131679/stumping-alert-msd-at-work-

Steps to reproduce the problem:
1. Open the URL in a new tab   

What is the expected behavior?
I get the message : Error Code: APPEND_BUFFER_ERR           Failed to execute 'appendBuffer' on 'SourceBuffer': The HTMLMediaElement.error attribute is not null                             Session ID: 2018-05-06:54b512b1d9a582e46e24ddcf Player ID: playlistPlayer

What went wrong?
Media does not play. This error came recently after I have updated the Chrome browser,

Did this work before? N/A 

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 66.0.3359.139  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Contents of chrome://gpu: 

There is thread on github on the same issue:   https://github.com/videojs/videojs-contrib-hls/issues/1329                                        
  The thread status has been closed. I would appreciate, if steps / procedures can given for a layman, who wants to play youtube videos and en-code / re-code the same.
 
Cc: wolenetz@chromium.org mlamouri@chromium.org
Components: -Internals>Media Internals>Media>Source
+wolenetz@ because it may be a MSE issue given the error message. It could also be an autoplay issue given that it started in m66.
Labels: Needs-Triage-M66
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on Win-7 and Win-10 using chrome reported version #66.0.3359.139 and latest canary #68.0.3422.0.

Attached a screen cast and gpu_details for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened the URL: https://www.iplt20.com/video/131679/stumping-alert-msd-at-work- in a new tab.
2. Observed that the media played without any error or issues.

ajay.rai.k@ - Could you please check the issue on latest canary #68.0.3422.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
840183.mp4
5.3 MB View Download
gpu_details@win7.txt
9.0 KB View Download
Hi,



  ​The issue, as of now, stands resolved.




                                                                 I simply
re-started the PC twice, opening and closing Chrome ​, twice. It appeared
to resolve the issue.



                                Though as mentioned in the Github thread,
mentioned in my email, probably one of the version of Chrome, was causing
videos up-loaded on the internet , not to play. That could have been due to
conflict between the type / format  of en-coding of the videos and those
supported by Chrome. A developer can sort the issue, but a consumer , who
can just play the videos, cannot. Therefore, the issue was brought to your
kind attention.



      Regards,





  Ajay
Project Member

Comment 5 by sheriffbot@chromium.org, May 9 2018

Cc: krajshree@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
ajay.rai.k@ Thanks for the update.

As per comment #4, as the issue is resolved, closing this issue and marking it as WontFix.

Thanks..

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