What does chrome://media-internals say about the file?

Hello and thanks very much for responding!

Here is the information:

{
  "301:2": {
    "id": "301:2",
    "properties": {
      "render_id": 301,
      "player_id": 2,
      "origin_url": "chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/",
      "frame_url":
"chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/video_player.html",
      "frame_title": "blue_javin.avi",
      "url":
"filesystem:chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/external/Downloads-daee88308b30e4a3fee1b363f7c39863e0c8fcb9/X/vid/blue_javin.avi",
      "event": "WEBMEDIAPLAYER_DESTROYED"
    },
    "allEvents": [
      {
        "time": 0,
        "key": "origin_url",
        "value": "chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/"
      },
      {
        "time": 0.009000001475214958,
        "key": "frame_url",
        "value":
"chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/video_player.html"
      },
      {
        "time": 0.012000000104308128,
        "key": "frame_title",
        "value": "blue_javin.avi"
      },
      {
        "time": 0.06600000150501728,
        "key": "url",
        "value":
"filesystem:chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/external/Downloads-daee88308b30e4a3fee1b363f7c39863e0c8fcb9/X/vid/blue_javin.avi"
      },
      {
        "time": 2.1430000010877848,
        "key": "event",
        "value": "WEBMEDIAPLAYER_DESTROYED"
      }
    ],
    "lastRendered": 0,
    "firstTimestamp_": 12211462.472,
    "destructed": true
  },
  "301:3": {
    "id": "301:3",
    "properties": {
      "render_id": 301,
      "player_id": 3,
      "origin_url": "chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/",
      "frame_url":
"chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/video_player.html",
      "frame_title": "blue_javin.avi",
      "url":
"filesystem:chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/external/Downloads-daee88308b30e4a3fee1b363f7c39863e0c8fcb9/X/vid/blue_javin.avi",
      "total_bytes": 12909352,
      "streaming": false,
      "single_origin": true,
      "passed_cors_access_check": false,
      "range_header_supported": true,
      "pipeline_state": "kStopped",
      "info": "Selected FFmpegVideoDecoder for video decoding, config:
codec: mpeg4 format: 1 profile: unknown coded size: [480,320] visible rect:
[0,0,480,320] natural size: [480,320] has extra data? false encrypted?
false rotation: 0°",
      "audio_channels_count": 2,
      "audio_codec_name": "mp3",
      "audio_sample_format": "Signed 16-bit planar",
      "audio_samples_per_second": 48000,
      "bitrate": 605940,
      "found_audio_stream": true,
      "found_video_stream": true,
      "height": 320,
      "max_duration": 170.437104,
      "start_time": 0,
      "time_base": "100/2997",
      "video_codec_name": "mpeg4",
      "video_format": "PIXEL_FORMAT_I420",
      "video_is_encrypted": false,
      "width": 480,
      "audio_dds": false,
      "audio_decoder": "FFmpegAudioDecoder",
      "video_dds": false,
      "video_decoder": "FFmpegVideoDecoder",
      "error": "audio error during playing, status: PIPELINE_ERROR_DECODE",
      "pipeline_error": "PIPELINE_ERROR_DECODE",
      "event": "WEBMEDIAPLAYER_DESTROYED",
      "duration": 170.437104
    },
    "allEvents": [
      {
        "time": 0,
        "key": "origin_url",
        "value": "chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/"
      },
      {
        "time": 0.008999999612569809,
        "key": "frame_url",
        "value":
"chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/video_player.html"
      },
      {
        "time": 0.011999998241662979,
        "key": "frame_title",
        "value": "blue_javin.avi"
      },
      {
        "time": 0.15599999949336052,
        "key": "url",
        "value":
"filesystem:chrome-extension://jcgeabjmjgoblfofpppfkcoakmfobdko/external/Downloads-daee88308b30e4a3fee1b363f7c39863e0c8fcb9/X/vid/blue_javin.avi"
      },
      {
        "time": 6.328999999910593,
        "key": "total_bytes",
        "value": 12909352
      },
      {
        "time": 6.3349999990314245,
        "key": "streaming",
        "value": false
      },
      {
        "time": 6.341000000014901,
        "key": "single_origin",
        "value": true
      },
      {
        "time": 6.341999998316169,
        "key": "passed_cors_access_check",
        "value": false
      },
      {
        "time": 6.342999998480082,
        "key": "range_header_supported",
        "value": true
      },
      {
        "time": 6.429999999701977,
        "key": "pipeline_state",
        "value": "kStarting"
      },
      {
        "time": 13.78099999949336,
        "key": "info",
        "value": "FFmpegDemuxer: created video stream, config codec: mpeg4
format: 1 profile: unknown coded size: [480,320] visible rect:
[0,0,480,320] natural size: [480,320] has extra data? false encrypted?
false rotation: 0°"
      },
      {
        "time": 13.864000000059605,
        "key": "info",
        "value": "FFmpegDemuxer: created audio stream, config codec: mp3
bytes_per_channel: 2 channel_layout: 3 channels: 2 samples_per_second:
48000 sample_format: 5 bytes_per_frame: 4 seek_preroll: 0ms codec_delay: 0
has extra data? true encrypted? false discard decoder delay? true"
      },
      {
        "time": 13.887999998405576,
        "key": "audio_channels_count",
        "value": 2
      },
      {
        "time": 13.887999998405576,
        "key": "audio_codec_name",
        "value": "mp3"
      },
      {
        "time": 13.887999998405576,
        "key": "audio_sample_format",
        "value": "Signed 16-bit planar"
      },
      {
        "time": 13.887999998405576,
        "key": "audio_samples_per_second",
        "value": 48000
      },
      {
        "time": 13.887999998405576,
        "key": "bitrate",
        "value": 605940
      },
      {
        "time": 13.887999998405576,
        "key": "found_audio_stream",
        "value": true
      },
      {
        "time": 13.887999998405576,
        "key": "found_video_stream",
        "value": true
      },
      {
        "time": 13.887999998405576,
        "key": "height",
        "value": 320
      },
      {
        "time": 13.887999998405576,
        "key": "max_duration",
        "value": 170.437104
      },
      {
        "time": 13.887999998405576,
        "key": "start_time",
        "value": 0
      },
      {
        "time": 13.887999998405576,
        "key": "time_base",
        "value": "100/2997"
      },
      {
        "time": 13.887999998405576,
        "key": "video_codec_name",
        "value": "mpeg4"
      },
      {
        "time": 13.887999998405576,
        "key": "video_format",
        "value": "PIXEL_FORMAT_I420"
      },
      {
        "time": 13.887999998405576,
        "key": "video_is_encrypted",
        "value": false
      },
      {
        "time": 13.887999998405576,
        "key": "width",
        "value": 480
      },
      {
        "time": 16.230999998748302,
        "key": "audio_dds",
        "value": false
      },
      {
        "time": 16.243999999016523,
        "key": "audio_decoder",
        "value": "FFmpegAudioDecoder"
      },
      {
        "time": 16.269999999552965,
        "key": "info",
        "value": "Selected FFmpegAudioDecoder for audio decoding, config:
codec: mp3 bytes_per_channel: 2 channel_layout: 3 channels: 2
samples_per_second: 48000 sample_format: 5 bytes_per_frame: 4 seek_preroll:
0ms codec_delay: 0 has extra data? true encrypted? false discard decoder
delay? true"
      },
      {
        "time": 16.47099999897182,
        "key": "video_dds",
        "value": false
      },
      {
        "time": 16.49599999934435,
        "key": "video_decoder",
        "value": "FFmpegVideoDecoder"
      },
      {
        "time": 16.512999998405576,
        "key": "info",
        "value": "Selected FFmpegVideoDecoder for video decoding, config:
codec: mpeg4 format: 1 profile: unknown coded size: [480,320] visible rect:
[0,0,480,320] natural size: [480,320] has extra data? false encrypted?
false rotation: 0°"
      },
      {
        "time": 16.5489999987185,
        "key": "pipeline_state",
        "value": "kPlaying"
      },
      {
        "time": 16.631999999284744,
        "key": "error",
        "value": "Failed to send audio packet for decoding: timestamp=0
duration=24000 size=553 side_data_size=0 is_key_frame=1 encrypted=0
discard_padding (ms)=(0, 0)"
      },
      {
        "time": 16.859999999403954,
        "key": "error",
        "value": "audio decoder reinitialization failed"
      },
      {
        "time": 16.960999999195337,
        "key": "error",
        "value": "audio error during playing, status: PIPELINE_ERROR_DECODE"
      },
      {
        "time": 20.690999999642372,
        "key": "pipeline_error",
        "value": "PIPELINE_ERROR_DECODE"
      },
      {
        "time": 22.77699999883771,
        "key": "pipeline_state",
        "value": "kStopping"
      },
      {
        "time": 23.71699999831617,
        "key": "pipeline_state",
        "value": "kStopped"
      },
      {
        "time": 28.087999999523163,
        "key": "event",
        "value": "WEBMEDIAPLAYER_DESTROYED"
      },
      {
        "time": 13.87699999846518,
        "key": "duration",
        "value": 170.437104
      }
    ],
    "lastRendered": 0,
    "firstTimestamp_": 12211465.562,
    "destructed": true
  }
}

Thanks, this looks like  issue 794782 . Essentially with some poorly muxed AVI files, ffmpeg produces invalid packets. Instead of letting these silently accumulate a/v sync issues like we did in the past we now issue an error. This seems to only happen in a minority of files and only on ChromeOS.

Do you see this with all AVI files or just some? Since the error rates have been very low, we haven't planned to change this policy, so if this is blocking you, you might try installing VLC via ARC++ if you can or remuxing the file into an mp4:

ffmpeg -i <old_file>.avi -acodec copy -vcodec copy <new_file>.mp4

This problem is the same for every one of our two-dozen AVI files.
However, these same files play perfectly well on our Windows desktops and
Android smartphone devices.

After studying the bug listings, above, it appears there is some defect in
our AVI files which the Chrome OS player cannot handle, but others are not
affected by.  So, the solution is there is no solution for Chrome OS other
than for us to convert these files to MP4, or to simply avoid AVI files on
the ChromeBook.  VLC, as applied to Chrome OS, is even poorer than the
native Chrome OS video player, so there's no interest in that, here!

I do sincerely appreciate the time and effort which you applied to this
problem.  Thank you so very much and I wish you all the best!

Steven

Thanks for the reply, if it's all AVI files we should consider applying our MP3 workaround. I'll mux some avi files and see if I can reproduce your issues.

Hmm, I'm not able to reproduce with correctly muxed avi files. If you take one of your existing AVI files and run it through the following ffmpeg command, do you still see issues?

ffmpeg -i <old_file>.avi -acodec copy -vcodec copy <new_file>.avi

Ping attweco@ for c#7, since I haven't heard anything we'll close this bug next week otherwise.

I've been away and will return on Monday.  I'll work on this soon after I
return.  Thanks.

The NextAction date has arrived: 2018-05-29

UPDATE:
I used WinFF to convert some of my AVI files to MP4 and they all play
perfectly well on my ChromeBook Pixel.

Problem solved and thanks very much for your help and your patience!

Best regards,
Steven

Thanks for the update!