Opening Apps in Portrait Mode Crashes Pixelbook
Reported by
bpheller999@gmail.com,
May 5 2018
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Issue description
Chrome Version : <Copy from: 66.0.3359.137>
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
Safari:
Firefox:
Edge:
What steps will reproduce the problem?
Many apps, both Android and Chrome OS have caused this including the native Hangouts app. However the Byrd IRC client causes it every time and will continue to keep crashing looping until returned to laptop/landscape mode at which point it stops.
(1) Fold pixelbook back into tablet mode
(2) Rotate screen into portrait orientation
(3) Launch app (namely Byrd for testing)
(4) Black screen instantly occurs and causes chrome OS to reboot and show the browser with the "Chrome was not shut down correctly, Restore Tabs?" prompt.
What is the expected result?
Applications open and work
What happens instead?
Entire OS crashes closing all existing tabs and running apps
Please provide any additional information below. Attach a screenshot if
possible.
Attached is a debug log generated while trying to test with Byrd and having it constantly crash.
,
May 5 2018
Saj, that is one of the ways I crashed hangouts earlier today. When in portrait mode it showed as full screen, so I tried to minimize it from the top right drag down and crashed everything. I tried messing with it somewhat afterwards in landscape but didn't have an explicit crash from it moving and resizing the window in laptop mode.
,
May 6 2018
,
May 8 2018
Thanks for filing the issue! As mentioned in steps to reproduce the problem in comment#0, this issue seems to be related to chromebook, hence adding appropriate OS label to it. Thanks!
,
May 12 2018
May have found the cause of this thanks to a reddit thread. https://www.reddit.com/r/chromeos/comments/8fslod/weekly_technical_support_thread_apr_29_may_5/dyfwl00/ Disabling this flag allows me to open apps without the apparent crashing. Can also open the add images function in hangouts without it crashing now. Will update again if I manage to crash it anymore.
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May 29 2018
As per comment#5 it is understood that disabling a flag is no longer causing the crash. Hence adding label Needs-Feedback as reporter mentioned that he would update us if there are any crashes seen. Thanks!
,
May 29 2018
I do not believe I have run into any major issues at all since disabling the flag. There are still occasionally wonky behaviours when swapping between modes (for example hangouts in portrait mode always seems to appear some 100+ lines of scrollback up instead of at the latest post). No crashes anymore however and everything has been stable opening and closing apps in portrait mode.
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May 29 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by saj...@gmail.com
, May 5 2018