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Issue 839849 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression


Participants' hotlists:
Hotlist-1


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Web Audio is not playing in the latest version of Chrome 66.0.3359.139

Reported by naveen.d...@gmail.com, May 4 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. A web page developed using web Audio is not getting played on latest version of chrome 66.0.3359.139
2. However on any event trigger, Audio starts to play 

What is the expected behavior?
Audio should be played as soon as the web page is loaded on the browser.

What went wrong?
A web page developed using web Audio is not getting played on latest version of chrome 66.0.3359.139

Did this work before? Yes Version 64.0.3282.186

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 66.0.3359.139  Channel: stable
OS Version: 10.0
Flash Version: 

Contents of chrome://gpu: 
Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog.
Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
disable_nv12_dxgi_video
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Zero-copy DXGI video hangs or displays incorrect colors on AMD drivers: 623029
Applied Workarounds: disable_dxgi_zero_copy_video
NV12 DXGI video displays incorrect colors on older AMD drivers: 644293
Applied Workarounds: disable_nv12_dxgi_video
VPx decoding isn't supported well before Windows 10 creators update.: 616318, 667532
Applied Workarounds: disable_accelerated_vpx_decode
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported	5/4/2018, 7:12:49 PM
Chrome version	Chrome/64.0.3282.186
Operating system	Windows NT 6.3.9600
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/9611116ee79c63602f452e4fae2242a61cf0672d/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/9611116ee79c63602f452e4fae2242a61cf0672d/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	2987f0fde973
2D graphics backend	Skia/64 713571f9afcf4b673812cd3b52bb5b17c107038b-
Command Line	"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	46
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x6610
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Driver vendor	Advanced Micro Devices, Inc.
Driver version	15.201.2701.1001
Driver date	1-11-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (AMD Radeon(TM) R5 340X Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.2987f0fde973)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 000000000000809c)
Window system binding version	1.4 (ANGLE 2.1.0.2987f0fde973)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=0,0 1366x768, workarea=0,0 1366x728, scale=1, external
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 1920x1088 pixels
Decode h264 main	up to 1920x1088 pixels
Decode h264 high	up to 1920x1088 pixels
Encode h264 baseline	up to 1920x1088 pixels and/or 30.000 fps
Encode h264 main	up to 1920x1088 pixels and/or 30.000 fps
Encode h264 high	up to 1920x1088 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	11
dwHeight	768
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1366
iAdapter	0
lDriverSize	1448296
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	AMD Radeon Graphics Processor (0x6610)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	11.1
szDDIVersionLocalized	11.1
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Not Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	AMD Radeon(TM) R5 340X
szDeviceId	0x6610
szDeviceIdentifier	{D7B71EE2-2550-11CF-E476-89203DC2C535}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	5868 MB
szDisplayMemoryLocalized	5868 MB
szDisplayModeEnglish	1366 x 768 (32 bit) (60Hz)
szDisplayModeLocalized	1366 x 768 (32 bit) (60Hz)
szDriverAssemblyVersion	15.201.2701.1001
szDriverAttributes	Final Retail
szDriverDateEnglish	1/12/2016 09:28:22
szDriverDateLocalized	1/12/2016 9:28:22 AM
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 1.3
szDriverModelLocalized	WDDM 1.3
szDriverName	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
szDriverNodeStrongName	oem9.inf:cb0ae41455575dcf:ati2mtag_R501:15.201.2701.1001:pci\ven_1002&dev_6610&subsys_00831028&rev_83
szDriverSignDate	
szDriverVersion	8.17.0010.1404
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_6610&SUBSYS_00831028&REV_83
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{82AA4EF7-8FC7-488E-AB7A-D5FC656DF689}\0000
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Generic Non-PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Not Supported
szRankOfInstalledDriver	00DA0000
szRegHelpText	
szRevision	
szRevisionId	0x0083
szSubSysId	0x00831028
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

Is this update will remain same for the future version of chrome or will this be get rectified.
 
Labels: Needs-Bisect Needs-Triage-M66
Labels: Triaged-ET Needs-Feedback
Tested the issue on chrome reported version 66.0.3359.139 using Windows 10 with steps mentioned below:
1) Launched chrome reported version, dragged and dropped the sample audio file into chrome browser
2) Audio file got played immediately after file dropped into browser

@Reporter: Please find the attached screencast for your reference and let us know if we missed anything in reproducing the issue, if possible could you please provide sample test file/URL that reproduce the issue which helps us in further triaging it. Find attached for sample audio file and GPU.

Thanks!
839849.mp4
3.0 MB View Download
SampleAudio_0.4mb.mp3
433 KB Download
GPU.pdf
135 KB Download
Hi Viswa,

Thanks for your reply.

https://developers.google.com/web/updates/2017/09/autoplay-policy-changes#webaudio

What I meant, We found that (from above link) HTML-5 Web Audio auto play is stopped from latest version-66 (April 2018).

Is there any workaround to play Audio without any event trigger (find attached screenshot).

We need this feature otherwise I/users will move to other browsers.

Regards,
Naveen
error.jpg
166 KB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, May 7 2018

Cc: viswa.karala@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Tested the issue on chrome reported version 66.0.3359.139 using Windows 10 with steps mentioned below:
1) Launched chrome and navigated to URL: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes#webaudio(as provided in comment#3)
2) In the above link clicked on https://airhorner.com
3) Only by the mouse click able to listen the audio
Observation: Also tested the issue on chrome version 64.0.3282.186, seen same behaviour as mentioned above for the URL: https://airhorner.com

@Reporter: Please find the attached screencast for your reference and provide your feedback on it, if possible could you please provide sample HTML file/URL that reproduce the issue which helps us in further triaging it.

Thanks!

839849.mp4
4.8 MB View Download
Background: 

We are working on a HTML5 project, where we have used webAudio. In the recent version 66, we are facing a problem, where, the Chrome browser is expecting a user interaction to play the audio. In earlier version, the audio was auto playing. 

Requirement:
We need to have an audio play automatically, as that is our customer's requirement.

Clarification Required:
We need to understand if this will be handled in the newer version of the browser or will this feature be retained from this version onwards. 
Project Member

Comment 7 by sheriffbot@chromium.org, May 8 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: mlamouri@chromium.org johnpallett@chromium.org fbeaufort@chromium.org
Components: -Internals>Media Blink>Media>Autoplay
This restriction will most likely stay in the future versions. Is there any way we can help you find a solution to your problem? Did the article in comment #3 help find a solution? Please, feel free to reach out to me privately if needed.
Thank you for your reply.

Is there any work around so that in our case we do not use any eventlistener or any gesture to play the audio as the page loads.
Labels: -Needs-Bisect TE-NeedsTriageHelp
Looks like root cause for this issue is already known as per Comment#8, hence removing the Needs-Bisect label and requesting developers for an update on Comment#9 from reporter. Removing Needs-Bisect label and adding TE-NeedsTriageHelp for further inputs on it.

Thanks!
I can confirm that this breaks audio playback (don't care about video playback) in our in-house web app, the whole purpose of which is to play sounds on page loads for alerting.

I'm not aware of there being a significant problem with audio being used for auto-play adverts, and while we don't want to create one - I suggest this change is reverted and applied to video only until a better consensus can be reached on how to handle this given there are a lot of legitimate use cases.

Currently this discourages use of Chromium which is our (vastly) preferred browser. App uses SoundManager2.js
Status: WontFix (was: Unconfirmed)
For in-house applications, you can use a whitelist via the Chrome Enterprise Policy: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes#chrome_enterprise_policies

Otherwise, https://developers.google.com/web/updates/2017/09/autoplay-policy-changes goes trough the best practices.

This said, in the case of Web Audio, we are working on a fix. There are many bugs open for this so I will close this specific one. Feel free to reach out here or privately if needed.

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