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Issue 839579 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Security



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person/person taken control of devices

Reported by jenncook...@gmail.com, May 3 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10539.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3383.0 Safari/537.36

Steps to reproduce the problem:
1. use phone
2.find allview app 
3. get control of passwords to main account

What is the expected behavior?
someone has complete control, including intrusion of privacy by high end app called allview installed by in home person with the help of a direct tv rep.

What went wrong?
my privacy was taken as they have 24 hour surveillance on me which causes me to be afraid and unable to use phone. messages left for family and friends were erased. videos making false accusations were made against me. i have had hackers on devices over a year, but this is not them. this is someone i know.this first time on laptop so i dont have any files that i have looked for. i have them on android. please advise and fix asap please

Did this work before? N/A 

Chrome version: 67.0.3383.0  Channel: stable
OS Version: 10539.0.0
Flash Version:
 
Components: Privacy
Status: WontFix (was: Unconfirmed)
Howdy! Sorry to hear about the troubles you've been having.

Unfortunately, we here on the Chrome team cannot generally help with issues of this nature; we can only fix bugs in Chrome, and this doesn't sound like a problem with Chrome specifically.

In general, yes, you should not allow anyone physical access to your computing devices because there are many different ways that a malicious person can take control of the device if you allow them to use it; we summarize some of those risks here: https://chromium.googlesource.com/chromium/src/+/master/docs/security/faq.md#Why-arent-physically_local-attacks-in-Chromes-threat-model

In terms of recovery, most modern devices (phones/chromebooks/iOS/Windows10 devices) support a "Powerwash" or "Reset to factory settings" feature that will allow you to wipe everything off the device to start fresh; this option is usually in the "Settings" app.

If you are under "24 hour surveillance", I'm afraid that technical measures alone are unlikely to help you. You should contact your local law enforcement authorities who are more likely to be able to get you the help you need.

Best wishes!
Project Member

Comment 2 by sheriffbot@chromium.org, Aug 11

Labels: -Restrict-View-SecurityTeam allpublic
This bug has been closed for more than 14 weeks. Removing security view restrictions.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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