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Issue 839553 link

Starred by 1 user

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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device::BluetoothRemoteGattCharacteristic::WriteRemoteCharacteristic() failing

Project Member Reported by khorimoto@chromium.org, May 3 2018

Issue description

We've seen several bug reports which indicate that WriteRemoteCharacteristic() fails.

Specifically, this is the spot where it's failing:
https://cs.chromium.org/chromium/src/components/cryptauth/ble/bluetooth_low_energy_weave_client_connection.cc?q=OnWriteRemoteCharacteristicError

One sample bug report is attached to issue 839301. Sample logs:

bluetooth_low_energy_weave_client_connection.cc:805
Error sending WriteRequest to {id: "CAESR...HhA==", addr: "58:9D:54:57:D6:AF"}; failure number 1. Retrying.
17:44:53.741
bluetooth_low_energy_weave_client_connection.cc:805
Error sending WriteRequest to {id: "CAESR...HhA==", addr: "58:9D:54:57:D6:AF"}; failure number 2. Retrying.

This is likely a bug that needs to be investigated by the Bluetooth team, but we currently do not have sufficient debug logs. We need to do more investigation to generate some debug/verbose Bluetooth logs.
 
Components: -UI>SmartLock
Kyle, this is currently an untriaged P1. Is it still a P1? If so, how much effort is it to get logs? Is there an easy repro?
Labels: -Pri-1 Pri-2
I haven't been able to reproduce it myself, but I've seen it in several bug reports and have also seen it in our UMA dashboard, so it does occur sometimes. I haven't been able to grab any debug logs myself.

Downgrading it to P2 for now since it doesn't seem actionable if/until we have logs.
Components: -UI>ProximityAuth UI>Multidevice
Cc: shijinabraham@chromium.org
Labels: Enterprise-Triaged

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