Sync isn't working: Sign-in details are out of date
Reported by
rdbiswa...@gmail.com,
May 3 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1 Safari/605.1.15 Steps to reproduce the problem: 1. Quit Google Chrome using Command+Q or menu bar 2. Reopen Chrome 3. Shows that sign in is required 4. Sign-in and quit again 5. Problem shows up again if Chrome is reopened What is the expected behavior? Account should not be signed out every time I quit Chrome What went wrong? Signing in every time Chrome is reopened is not a fun process. Works fine until it is quit. Quitting Chrome is a must sometimes as it drains a lot of battery. Did this work before? N/A Chrome version: 65.0.3325.181 (Official Build) (64-bit) Channel: n/a OS Version: OS X 10.13.4 Flash Version: 29.0.0.140 Please look into the issue and kindly find a fix. Looked into some of the past issues. They are at least 3 years old by now. Chrome has changed a lot from then. No "Disconnect your Google account" is available. Other fixes don't seem to work.
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May 7 2018
Assigning to Signin team for proper triaging
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May 13 2018
Thank you so much. The issue still persists and I will be grateful if you find a fix
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May 16 2018
Hi, possibly related to crbug.com/835990
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May 21 2018
This seems to be related to issue 795827 . Hence CC'ing @pwnall from issue 795827 for further triaging of the issue. Thanks!!
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May 25 2018
rdbiswas97@gmail.com: Could you please take a screenshot of chrome://signin-internals when this happens again and attach it to this bug? Thank you.
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May 28 2018
rdbiswas97@ -- Request you to respond to Comment #6. Thanks!
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May 28 2018
Sorry could not respond earlier. I recently checked Chrome and found that it remains signed in even after I quit it with Commmand+Q. Don't know if these are related but I'd still like to mention what happened right after I posted this issue. I had noticed that Google had signed me out of my Mac. I couldn't sign in from the "Internet Accounts" section. Had to remove the OS X sign-in from the 'signed-in devices' section in the Google Account Dashboard. After several tries, somehow got my Mac signed in. After that Chrome seems to working fine as far as I know. I'm still attaching the screenshot. Kindly look into the issue and take the necessary actions. Thanks once again.
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May 28 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 30 2018
msarda@ -- Request you to please take a look into the screenshot attached in the Comment #8. Thanks!
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Jun 13 2018
--Chrome Identity automated triaging-- This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by susan.boorgula@chromium.org
, May 4 2018