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Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Cookies not supported by browser message

Reported by devanon...@gmail.com, May 2 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. Go to http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html
2. Click accept licence
3. Click dowload

What is the expected behavior?
Download of software

What went wrong?
Sorry!

In order to download products from Oracle Technology Network you must agree to the OTN license terms.

Be sure that...
  Your browser has "cookies" and JavaScript enabled.

  You clicked on "Accept License" for the product you wish to download.

  You attempt the download within 30 minutes of accepting the license.

From here you can go...

Back to Previous Page

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OTN Homepage

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes 65

Does this work in other browsers? Yes

Chrome version: 66.0.3359.139  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

I tought it was a problem on Oracle site but I had other similar issue in different context (and was able to download from Oracle at another moment). We have a in-house app that also tell me cookies are not activated (they are) and the issue is reproducible in this context.

A collegue was not able to reproduce the issue with same version of Chrome.

I will continue my investigation before trying a reinstall and report if I find something. I have reinstalled my computer recently so there is no extra extensions or special configurations.
 

Comment 1 by e...@chromium.org, May 2 2018

Components: -Blink Internals>Network>Cookies
Labels: Needs-Feedback
Do you have third party cookie blocking, or any cookie blocking extension?

Comment 3 Deleted

No nothing that I am aware of. I have a pretty much vanilla recent install.

I just have tried : https://www.whatismybrowser.com/detect/are-third-party-cookies-enabled which return yes.
Project Member

Comment 5 by sheriffbot@chromium.org, May 2 2018

Cc: mmenke@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
I will see with my collegues if there could be something else to check on their side (network, base image of our system).
I have reinstalled Chrome wich seems to fix the issue at least in the application where the issue was reproducible (but is not really usefull to pinpoint the real cause of the problem).

You can close and I will reopen if I see the issue again.

Thanks and sorry.
Status: WontFix (was: Unconfirmed)
Nothing to apologize for.  Thanks for reporting the bug, and feel free to file a new one of the issue reappears.

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