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Issue 838784 link

Starred by 6 users
Status: Fixed
Owner:
gan...@chromium.org
Closed: Aug 2
Cc:
sorin@chromium.org
chrome-conops-escalation@google.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug-Regression



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Egads! Installation failed. Error code: 0x80070057.

Reported by term...@gmail.com, May 2 2018 
UserAgent: Mozilla/5.0 (Windows NT 6.0; rv:52.0) Gecko/20100101 Firefox/52.0

Steps to reproduce the problem:
1. Download Chrome standalone installer 64-bit via https://www.google.com/chrome/?system=true&standalone=1&platform=win64
2. Try to install in Windows 8.1 or 10 64-bit
3. Observe error message "Egads! Installation failed. Error code: 0x80070057."

What is the expected behavior?

What went wrong?
No idea. I enabled process monitor but did not see anything unusual.

Did this work before? Yes 66.0.3359.117

Chrome version: Version 66.0.3359.117 (Official Build) (64-bit)  Channel: stable
OS Version: 6.1
Flash Version:

Comment 1 by grt@chromium.org, May 2 2018

Cc: gan...@chromium.org
Status: Available (was: Unconfirmed)
Please try this URL: https://www.google.com/chrome/?standalone=1&platform=win64

Where did you find the link that included "system=true"? We should certainly fix the dlpage to do the right thing with that there, but in the meantime maybe we have bad links somewhere we can quickly fix.

Thanks for reporting this.

For those reading along here: the problem is that "system=true" becomes "needsadmin=t" in the tag, which is wrong. Looks like the dlpage has behaved this way for many years, so this failure isn't new. I've filed a bug against the dlpage.

Comment 2 by term...@gmail.com, May 3 2018 

I have downloaded using that URL for years? probably without issue. Only this recent release caused the problem. Something else may be going on. It is supposed to be a system-wide install and run as admin. In other words when you start it it should show the UAC and if that fails it should fail with a message that chrome needs admin privileges to install.

Comment 3 by grt@chromium.org, May 3 2018 

Odd. I don't see any recent changes to the dlpage itself that would have changed this. We'll get it fixed. Thanks for the extra info.

Comment 4 by craigtumblison@chromium.org, May 3 2018

Labels: Hotlist-ConOps
Hey all,

We have a community report about this as well. Interesting, the user is shared that they used the correct URL above (*without* the system=true) and are still seeing the failures.

Thread:
- https://productforums.google.com/forum/#!topic/chrome/XqamZWT6M-U

They're seeing the same error code across both Windows 7 and Windows 10.

Thanks!

Comment 5 by grt@chromium.org, May 3 2018

Owner: sorin@chromium.org
Status: Assigned (was: Available)

Comment 6 by grt@chromium.org, May 3 2018 

Oops. I meant to accompany that change with this:

Sorin: has anything changed in GU client recently that could cause these failures? I can see that https://www.google.com/chrome/?system=true&standalone=1&platform=win64 results in "needsadmin=t" in the tag, and that (for me) https://www.google.com/chrome/?standalone=1&platform=win64 does not. I don't see any recent changes to the dlpage js, but maybe I'm looking in the wrong place. Was there a change to the client?

Feel free to reassign as appropriate. Thanks.

Comment 7 by grt@chromium.org, May 3 2018

Labels: -Pri-2 Pri-1
Huh. Trying again now, and it seems that GU crashed. What do you make of this?

[05/03/18 15:54:14.507][GoogleUpdate:goopdate][12044:372][DllEntry][C:\src\temp\GUM6C11.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"]
[05/03/18 15:54:14.509][GoogleUpdate:goopdate][12044:372][C:\src\temp\GUM6C11.tmp\goopdate.dll][version 1.3.33.7][opt][official]
[05/03/18 15:54:14.509][GoogleUpdate:goopdate][12044:372][is machine: 1]
[05/03/18 15:54:14.511][GoogleUpdate:goopdate][12044:372][Current dir][C:\src\temp\GUM6C11.tmp]
[05/03/18 15:54:14.512][GoogleUpdate:goopdate][12044:372][GoopdateImpl::DoInstall]
[05/03/18 15:54:14.512][GoogleUpdate:goopdate][12044:372][Elevating][C:\src\temp\GUM6C11.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"]
[05/03/18 15:54:16.162][GoogleUpdate:goopdate][12044:372][Started process][21196]
[05/03/18 15:54:19.514][GoogleUpdate:goopdate][13672:15404][DllEntry]["C:\Program Files (x86)\GUM7FA8.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installelevated]
[05/03/18 15:54:19.532][GoogleUpdate:goopdate][13672:15404][C:\Program Files (x86)\GUM7FA8.tmp\goopdate.dll][version 1.3.33.7][opt][official]
[05/03/18 15:54:19.532][GoogleUpdate:goopdate][13672:15404][is machine: 1]
[05/03/18 15:54:19.534][GoogleUpdate:goopdate][13672:15404][Current dir][C:\Program Files (x86)\GUM7FA8.tmp]
[05/03/18 15:54:19.537][GoogleUpdate:goopdate][13672:15404][GoopdateImpl::DoInstall]
[05/03/18 15:54:19.540][GoogleUpdate:goopdate][13672:15404][Existing version: 1.3.33.15][Running version: 1.3.33.7]
[05/03/18 15:54:19.588][GoogleUpdate:goopdate][13672:15404][Started process][23952]
[05/03/18 15:54:19.608][GoogleUpdate:goopdate][23952:1544][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /healthcheck]
[05/03/18 15:54:19.639][GoogleUpdate:goopdate][23952:1544][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 15:54:19.639][GoogleUpdate:goopdate][23952:1544][is machine: 1]
[05/03/18 15:54:19.642][GoogleUpdate:goopdate][23952:1544][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 15:54:19.643][GoogleUpdate:goopdate][23952:1544][DllEntry exit][0x00000000]
[05/03/18 15:54:19.666][GoogleUpdate:goopdate][13672:15404][machine = 1][existing version = 1.3.33.15][should_install = 0]
[05/03/18 15:54:19.685][GoogleUpdate:goopdate][13672:15404][Started process][20640]
[05/03/18 15:54:19.709][GoogleUpdate:goopdate][20640:12972][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ping 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-PG9zIHBsYXRmb3JtPSJ3aW4iIHZlcnNpb249IjEwLjAuMTYyOTkuMzcxIiBzcD0iIiBhcmNoPSJ4NjQiLz48YXBwIGFwcGlkPSJ7NDMwRkQ0RDAtQjcyOS00RjYxLUFBMzQtOTE1MjY0ODE3OTlEfSIgdmVyc2lvbj0iMS4zLjMzLjE1IiBuZXh0dmVyc2lvbj0iMS4zLjMzLjciIGxhbmc9ImVuIiBicmFuZD0iIiBjbGllbnQ9IiIgaWlkPSJ7MkJCRDQ2MUMtQjYwOS04NjRDLUY4QTgtMENFRUExMkI5QTI0fSI-PGV2ZW50IGV2ZW50dHlwZT0iMiIgZXZlbnRyZXN1bHQ9IjEiIGVycm9yY29kZT0iMCIgZXh0cmFjb2RlMT0iMCIgaW5zdGFsbF90aW1lX21zPSIxMjkiLz48L2FwcD48L3JlcXVlc3Q-]
[05/03/18 15:54:19.732][GoogleUpdate:goopdate][20640:12972][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 15:54:19.733][GoogleUpdate:goopdate][20640:12972][is machine: 1]
[05/03/18 15:54:19.736][GoogleUpdate:goopdate][20640:12972][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 15:54:19.744][GoogleUpdate:goopdate][20640:12972][detected configurations][
priority=2, source=auto, wpad=1, script=
priority=1, source=IEPAC, wpad=0, script=https://proxyconfig.corp.google.com/proxy.pac
priority=0, source=direct, direct connection
]
[05/03/18 15:54:19.744][GoogleUpdate:goopdate][20640:12972][Send][url=https://update.googleapis.com/service/update2][request=<?xml version="1.0" encoding="UTF-8"?><request protocol="3.0" version="1.3.33.7" shell_version="1.3.31.5" ismachine="1" sessionid="{DAF722CC-F936-4313-9F86-240628CEFBE0}" userid="{E6A7359F-FA0D-485F-8BA2-FC50264A531F}" installsource="taggedmi" requestid="{2AC29D0D-406B-439B-84A8-37F723E749BC}" periodoverridesec="60" dedup="cr"><hw physmemory="64" sse="1" sse2="1" sse3="1" ssse3="1" sse41="1" sse42="1" avx="1"/><os platform="win" version="10.0.16299.371" sp="" arch="x64"/><app appid="{430FD4D0-B729-4F61-AA34-91526481799D}" version="1.3.33.15" nextversion="1.3.33.7" lang="en" brand="" client="" iid="{2BBD461C-B609-864C-F8A8-0CEEA12B9A24}"><event eventtype="2" eventresult="1" errorcode="0" extracode1="0" install_time_ms="129"/></app></request>][filename=]
[05/03/18 15:54:19.845][GoogleUpdate:goopdate][20640:12972][Send response received][result 0x0][status code 200][<?xml version="1.0" encoding="UTF-8"?><response protocol="3.0" server="prod"><daystart elapsed_days="4140" elapsed_seconds="24859"/><app appid="{430FD4D0-B729-4F61-AA34-91526481799D}" status="ok"><event status="ok"/></app></response>]
[05/03/18 15:54:19.849][GoogleUpdate:goopdate][20640:12972][DllEntry exit][0x00000000]
[05/03/18 15:54:20.008][GoogleUpdate:goopdate][13672:15404][Started process][8364]
[05/03/18 15:54:20.013][GoogleUpdate:goopdate][13672:15404][Waiting for application install to complete]
[05/03/18 15:54:20.029][GoogleUpdate:goopdate][8364:21076][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /handoff "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installsource offline /sessionid "{DAF722CC-F936-4313-9F86-240628CEFBE0}" /offlinedir "{1EFDDD4C-5E70-448F-A7CB-6B2F5BB161D1}"]
[05/03/18 15:54:20.082][GoogleUpdate:goopdate][8364:21076][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 15:54:20.082][GoogleUpdate:goopdate][8364:21076][is machine: 1]
[05/03/18 15:54:20.084][GoogleUpdate:goopdate][8364:21076][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 15:54:20.086][GoogleUpdate:goopdate][8364:21076][GoopdateImpl::DoHandoff]
[05/03/18 15:54:20.649][GoogleUpdate:goopdate][7248:19948][ReadAppDefinedAttributeSubkeys][Type needs to be DWORD[aggregate]
[05/03/18 15:54:20.649][GoogleUpdate:goopdate][7248:19948][ReadAppDefinedAttributeSubkeys][Type needs to be DWORD[aggregate]
[05/03/18 15:54:20.674][GoogleUpdate:goopdate][7248:19948][DownloadManager::DoDownloadPackage][appid={8A69D345-D564-463C-AFF1-A69D9E530F96}; version=0.0.0.0; package_name=chrome_installer.exe]
[05/03/18 15:54:21.013][GoogleUpdate:goopdate][7248:19948][package is cached]
[05/03/18 15:54:21.373][GoogleCrashHandler][11548:23100][Started process][13196]
[05/03/18 15:54:23.273][GoogleCrashHandler][11548:23100][Child process signals that minidump is created.]
[05/03/18 15:54:23.273][GoogleCrashHandler][11548:23100][StartProcessWithNoExceptionHandler]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /report "C:\Program Files (x86)\Google\CrashReports\71e2b1d1-ebc0-42ea-b8b1-9972e0b15e0a.dmp" /machine /custom_info_filename "C:\Program Files (x86)\Google\CrashReports\71e2b1d1-ebc0-42ea-b8b1-9972e0b15e0a.txt"]
[05/03/18 15:54:23.278][GoogleCrashHandler][11548:23100][CrashHandler][Dump handled][32-bit][is_system 1]
[05/03/18 15:54:23.298][GoogleUpdate:goopdate][13376:1320][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /report "C:\Program Files (x86)\Google\CrashReports\71e2b1d1-ebc0-42ea-b8b1-9972e0b15e0a.dmp" /machine /custom_info_filename "C:\Program Files (x86)\Google\CrashReports\71e2b1d1-ebc0-42ea-b8b1-9972e0b15e0a.txt"]
[05/03/18 15:54:23.299][GoogleUpdate:goopdate][13376:1320][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 15:54:23.300][GoogleUpdate:goopdate][8364:21076][Main failed]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /handoff "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installsource offline /sessionid "{DAF722CC-F936-4313-9F86-240628CEFBE0}" /offlinedir "{1EFDDD4C-5E70-448F-A7CB-6B2F5BB161D1}"][0x800706be]
[05/03/18 15:54:23.300][GoogleUpdate:goopdate][8364:21076][DllEntry exit][0x800706be]
[05/03/18 15:54:23.301][GoogleUpdate:goopdate][13376:1320][is machine: 1]
[05/03/18 15:54:23.301][GoogleUpdate:goopdate][13376:1320][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 15:54:23.325][GoogleUpdate:goopdate][13672:15404][Handoff exited with error][0x800706be]
[05/03/18 15:54:23.325][GoogleUpdate:goopdate][13672:15404][InstallApplications failed][0x800706be]
[05/03/18 15:54:23.325][GoogleUpdate:goopdate][13672:15404][Failed to install][0x800706be][Egads! Installation failed. Error code: 0x800706be.]
[05/03/18 15:54:23.326][GoogleUpdate:goopdate][13672:15404][Setup::Uninstall]
[05/03/18 15:54:23.340][GoogleUpdate:goopdate][13672:15404][CanUninstallGoogleUpdate returned 0]
[05/03/18 15:54:23.341][GoogleUpdate:goopdate][13672:15404][Main failed]["C:\Program Files (x86)\GUM7FA8.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installelevated][0x800706be]
[05/03/18 15:54:23.341][GoogleUpdate:goopdate][13672:15404][DllEntry exit][0x800706be]
[05/03/18 15:54:23.426][GoogleUpdate:goopdate][12044:372][Main failed][C:\src\temp\GUM6C11.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"][0x800706be]
[05/03/18 15:54:23.426][GoogleUpdate:goopdate][12044:372][DllEntry exit][0x800706be]
[05/03/18 15:54:24.622][GoogleUpdate:goopdate][13376:1320][DllEntry exit][0x00000000]

Bumping to P1.

Comment 8 by sorin@chromium.org, May 3 2018

Labels: -Pri-1 Pri-0
Thank you for reporting, looking now.

Comment 9 by gan...@chromium.org, May 3 2018 

Greg, is this something that reproes consistently for you? This is a low-volume crash that we have been seeing for a while now. 

http://crash/browse?q=reportid=e411c7571329ff49

Comment 10 by gan...@chromium.org, May 3 2018 

Also Greg, do you happen to have "C:\Program Files (x86)\Google\CrashReports\71e2b1d1-ebc0-42ea-b8b1-9972e0b15e0a-full.dmp" on your machine?

Comment 11 by grt@chromium.org, May 3 2018 

I just shared the dump with you two.

As for consistency: I just tried again with the same results. Here's the new log:

[05/03/18 21:27:16.175][GoogleUpdate:goopdate][3132:3232][DllEntry][C:\src\temp\GUM4FC3.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"]
[05/03/18 21:27:16.177][GoogleUpdate:goopdate][3132:3232][C:\src\temp\GUM4FC3.tmp\goopdate.dll][version 1.3.33.7][opt][official]
[05/03/18 21:27:16.178][GoogleUpdate:goopdate][3132:3232][is machine: 1]
[05/03/18 21:27:16.178][GoogleUpdate:goopdate][3132:3232][Current dir][C:\src\temp\GUM4FC3.tmp]
[05/03/18 21:27:16.188][GoogleUpdate:goopdate][3132:3232][GoopdateImpl::DoInstall]
[05/03/18 21:27:16.189][GoogleUpdate:goopdate][3132:3232][Elevating][C:\src\temp\GUM4FC3.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"]
[05/03/18 21:27:18.847][GoogleUpdate:goopdate][3132:3232][Started process][13864]
[05/03/18 21:27:22.620][GoogleUpdate:goopdate][1796:14824][DllEntry]["C:\Program Files (x86)\GUM6908.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installelevated]
[05/03/18 21:27:22.645][GoogleUpdate:goopdate][1796:14824][C:\Program Files (x86)\GUM6908.tmp\goopdate.dll][version 1.3.33.7][opt][official]
[05/03/18 21:27:22.645][GoogleUpdate:goopdate][1796:14824][is machine: 1]
[05/03/18 21:27:22.646][GoogleUpdate:goopdate][1796:14824][Current dir][C:\Program Files (x86)\GUM6908.tmp]
[05/03/18 21:27:22.649][GoogleUpdate:goopdate][1796:14824][GoopdateImpl::DoInstall]
[05/03/18 21:27:22.653][GoogleUpdate:goopdate][1796:14824][Existing version: 1.3.33.15][Running version: 1.3.33.7]
[05/03/18 21:27:22.699][GoogleUpdate:goopdate][1796:14824][Started process][6480]
[05/03/18 21:27:22.723][GoogleUpdate:goopdate][6480:19220][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /healthcheck]
[05/03/18 21:27:22.753][GoogleUpdate:goopdate][6480:19220][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 21:27:22.754][GoogleUpdate:goopdate][6480:19220][is machine: 1]
[05/03/18 21:27:22.757][GoogleUpdate:goopdate][6480:19220][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 21:27:22.759][GoogleUpdate:goopdate][6480:19220][DllEntry exit][0x00000000]
[05/03/18 21:27:22.789][GoogleUpdate:goopdate][1796:14824][machine = 1][existing version = 1.3.33.15][should_install = 0]
[05/03/18 21:27:22.808][GoogleUpdate:goopdate][1796:14824][Started process][3116]
[05/03/18 21:27:22.835][GoogleUpdate:goopdate][3116:13648][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ping 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-PG9zIHBsYXRmb3JtPSJ3aW4iIHZlcnNpb249IjEwLjAuMTYyOTkuMzcxIiBzcD0iIiBhcmNoPSJ4NjQiLz48YXBwIGFwcGlkPSJ7NDMwRkQ0RDAtQjcyOS00RjYxLUFBMzQtOTE1MjY0ODE3OTlEfSIgdmVyc2lvbj0iMS4zLjMzLjE1IiBuZXh0dmVyc2lvbj0iMS4zLjMzLjciIGxhbmc9ImVuIiBicmFuZD0iIiBjbGllbnQ9IiIgaWlkPSJ7MkJCRDQ2MUMtQjYwOS04NjRDLUY4QTgtMENFRUExMkI5QTI0fSI-PGV2ZW50IGV2ZW50dHlwZT0iMiIgZXZlbnRyZXN1bHQ9IjEiIGVycm9yY29kZT0iMCIgZXh0cmFjb2RlMT0iMCIgaW5zdGFsbF90aW1lX21zPSIxNDAiLz48L2FwcD48L3JlcXVlc3Q-]
[05/03/18 21:27:22.860][GoogleUpdate:goopdate][3116:13648][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 21:27:22.861][GoogleUpdate:goopdate][3116:13648][is machine: 1]
[05/03/18 21:27:22.863][GoogleUpdate:goopdate][3116:13648][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 21:27:22.873][GoogleUpdate:goopdate][3116:13648][detected configurations][
priority=2, source=auto, wpad=1, script=
priority=1, source=IEPAC, wpad=0, script=https://proxyconfig.corp.google.com/proxy.pac
priority=0, source=direct, direct connection
]
[05/03/18 21:27:22.873][GoogleUpdate:goopdate][3116:13648][Send][url=https://update.googleapis.com/service/update2][request=<?xml version="1.0" encoding="UTF-8"?><request protocol="3.0" version="1.3.33.7" shell_version="1.3.31.5" ismachine="1" sessionid="{59189F0F-D9B3-4C37-8579-A00074A4CCF3}" userid="{E6A7359F-FA0D-485F-8BA2-FC50264A531F}" installsource="taggedmi" requestid="{00910E09-A1F0-4436-AF8A-B3C3B6E6B32C}" periodoverridesec="60" dedup="cr"><hw physmemory="64" sse="1" sse2="1" sse3="1" ssse3="1" sse41="1" sse42="1" avx="1"/><os platform="win" version="10.0.16299.371" sp="" arch="x64"/><app appid="{430FD4D0-B729-4F61-AA34-91526481799D}" version="1.3.33.15" nextversion="1.3.33.7" lang="en" brand="" client="" iid="{2BBD461C-B609-864C-F8A8-0CEEA12B9A24}"><event eventtype="2" eventresult="1" errorcode="0" extracode1="0" install_time_ms="140"/></app></request>][filename=]
[05/03/18 21:27:23.029][GoogleUpdate:goopdate][3116:13648][Send response received][result 0x0][status code 200][<?xml version="1.0" encoding="UTF-8"?><response protocol="3.0" server="prod"><daystart elapsed_days="4140" elapsed_seconds="44843"/><app appid="{430FD4D0-B729-4F61-AA34-91526481799D}" status="ok"><event status="ok"/></app></response>]
[05/03/18 21:27:23.033][GoogleUpdate:goopdate][3116:13648][DllEntry exit][0x00000000]
[05/03/18 21:27:23.147][GoogleUpdate:goopdate][1796:14824][Started process][20660]
[05/03/18 21:27:23.155][GoogleUpdate:goopdate][1796:14824][Waiting for application install to complete]
[05/03/18 21:27:23.173][GoogleUpdate:goopdate][20660:5040][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /handoff "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installsource offline /sessionid "{59189F0F-D9B3-4C37-8579-A00074A4CCF3}" /offlinedir "{AB12279F-8FE3-4A3C-B863-C289E865891A}"]
[05/03/18 21:27:23.241][GoogleUpdate:goopdate][20660:5040][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 21:27:23.242][GoogleUpdate:goopdate][20660:5040][is machine: 1]
[05/03/18 21:27:23.245][GoogleUpdate:goopdate][20660:5040][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 21:27:23.246][GoogleUpdate:goopdate][20660:5040][GoopdateImpl::DoHandoff]
[05/03/18 21:27:23.277][GoogleUpdate:goopdate][14848:23444][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc]
[05/03/18 21:27:23.302][GoogleUpdate:goopdate][14848:23444][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
[05/03/18 21:27:23.302][GoogleUpdate:goopdate][14848:23444][is machine: 1]
[05/03/18 21:27:23.303][GoogleUpdate:goopdate][14848:23444][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 21:27:23.873][GoogleUpdate:goopdate][14848:12828][ReadAppDefinedAttributeSubkeys][Type needs to be DWORD[aggregate]
[05/03/18 21:27:23.873][GoogleUpdate:goopdate][14848:12828][ReadAppDefinedAttributeSubkeys][Type needs to be DWORD[aggregate]
[05/03/18 21:27:23.884][GoogleUpdate:goopdate][14848:12828][DownloadManager::DoDownloadPackage][appid={8A69D345-D564-463C-AFF1-A69D9E530F96}; version=0.0.0.0; package_name=chrome_installer.exe]
[05/03/18 21:27:24.266][GoogleUpdate:goopdate][14848:12828][package is cached]
[05/03/18 21:27:24.671][GoogleCrashHandler][11548:23100][Started process][18868]
[05/03/18 21:27:26.684][GoogleCrashHandler][11548:23100][Child process signals that minidump is created.][05/03/18 21:27:26.703][GoogleUpdate:goopdate][20660:5040][Main failed]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /handoff "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installsource offline /sessionid "{59189F0F-D9B3-4C37-8579-A00074A4CCF3}" /offlinedir "{AB12279F-8FE3-4A3C-B863-C289E865891A}"][0x800706be]
[05/03/18 21:27:26.703][GoogleUpdate:goopdate][20660:5040][DllEntry exit][0x800706be]
[05/03/18 21:27:26.714][GoogleCrashHandler][11548:23100][StartProcessWithNoExceptionHandler]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /report "C:\Program Files (x86)\Google\CrashReports\dc01ed34-58a0-4375-a6fb-19e8e6ab27a5.dmp" /machine /custom_info_filename "C:\Program Files (x86)\Google\CrashReports\dc01ed34-58a0-4375-a6fb-19e8e6ab27a5.txt"]
[05/03/18 21:27:26.727][GoogleCrashHandler][11548:23100][CrashHandler][Dump handled][32-bit][is_system 1]
[05/03/18 21:27:26.736][GoogleUpdate:goopdate][1796:14824][Handoff exited with error][0x800706be]
[05/03/18 21:27:26.737][GoogleUpdate:goopdate][1796:14824][InstallApplications failed][0x800706be]
[05/03/18 21:27:26.737][GoogleUpdate:goopdate][1796:14824][Failed to install][0x800706be][Egads! Installation failed. Error code: 0x800706be.]
[05/03/18 21:27:26.737][GoogleUpdate:goopdate][1796:14824][Setup::Uninstall]
[05/03/18 21:27:26.737][GoogleUpdate:goopdate][7296:23912][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /report "C:\Program Files (x86)\Google\CrashReports\dc01ed34-58a0-4375-a6fb-19e8e6ab27a5.dmp" /machine /custom_info_filename "C:\Program Files (x86)\Google\CrashReports\dc01ed34-58a0-4375-a6fb-19e8e6ab27a5.txt"]
[05/03/18 21:27:26.758][GoogleUpdate:goopdate][7296:23912][C:\Program Files (x86)\Google\Update\1.3.33.15\goopdate.dll][version 1.3.33.15][opt][official]
5/03/18 21:27:26.758][GoogleUpdate:goopdate][1796:14824][CanUninstallGoogleUpdate returned 0]
[05/03/18 21:27:26.759][GoogleUpdate:goopdate][1796:14824][Main failed]["C:\Program Files (x86)\GUM6908.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty" /installelevated][0x800706be]
[05/03/18 21:27:26.760][GoogleUpdate:goopdate][1796:14824][DllEntry exit][0x800706be]
[05/03/18 21:27:26.760][GoogleUpdate:goopdate][7296:23912][is machine: 1]
[05/03/18 21:27:26.761][GoogleUpdate:goopdate][7296:23912][Current dir][C:\Program Files (x86)\Google\Update\1.3.33.15]
[05/03/18 21:27:26.837][GoogleUpdate:goopdate][3132:3232][Main failed][C:\src\temp\GUM4FC3.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={2BBD461C-B609-864C-F8A8-0CEEA12B9A24}&lang=en&browser=4&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&ap=x64-stable-statsdef_1&installdataindex=empty"][0x800706be]
[05/03/18 21:27:26.837][GoogleUpdate:goopdate][3132:3232][DllEntry exit][0x800706be]
[05/03/18 21:27:28.308][GoogleUpdate:goopdate][7296:23912][DllEntry exit][0x00000000]

Comment 12 by gan...@chromium.org, May 3 2018 

We found the issue, it is the "installdataindex=empty" that is surfacing a bug in GoogleUpdate. There is no <data> with an index of "empty" in the Offline Manifest. 

Can we fix the website for now to not set installdataindex=empty? That would fix the issue for now. We are also fixing and shipping an updated product in the next week.

Comment 13 by grt@chromium.org, May 7 2018 

Issue 840028 has been merged into this issue.

Comment 14 by grt@chromium.org, May 8 2018 

Update: https://www.google.com/chrome/?standalone=1&platform=win64 is working once again.

Comment 15 by term...@gmail.com, May 9 2018 

That URL works but not with system=true:

The installer with needsadmin=t is not working, the installer with needsadmin=prefers is working.

It looks like installdataindex=defaultbrowser is no longer set and Google no longer becomes the default browser despite my checking the box to make it the default browser.

These tests were done in a Windows 7 64-bit virtual machine.

Comment 16 by grt@chromium.org, May 11 2018 

https://www.google.com/chrome/?system=true&standalone=1&platform=win64 should now work again. We're still addressing the default browser checkbox for Win7 clients. Thanks for bearing with us.

Comment 17 by sorin@chromium.org, May 11 2018

Cc: -gan...@chromium.org sorin@chromium.org
Owner: gan...@chromium.org
Project Member

Comment 18 by sheriffbot@chromium.org, May 16 2018 

Pri-0 bugs are critical regressions or serious emergencies, and this bug has not been updated in three days. Could you please provide an update, or adjust the priority to a more appropriate level if applicable?

If a fix is in active development, please set the status to Started.

Thanks for your time! To disable nags, add the Disable-Nags label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 19 by grt@chromium.org, May 17 2018

Labels: -Pri-0 Pri-1
Dropping to P1

Comment 20 by grt@chromium.org, Aug 2

Status: Fixed (was: Assigned)
The default browser checkbox is now working again on the download page for standalone installers. Calling this fixed.
►

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