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Issue 838734 link

Starred by 2 users
Status: Duplicate
Merged: issue 809867
Owner: ----
Closed: May 2018
Cc:
█ hhazen@google.com
mfo...@chromium.org
taku...@chromium.org
powerb@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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Casting videos to hangouts is delayed and choppy for other meeting participants when using MacOS

Project Member Reported by tamayor@google.com, May 1 2018 
Chrome Version       : 66.0.3359.139

OS version               : 10.134

What steps will reproduce the problem?
(1)Join meeting
(2)Cast a video from drive to meeting with smooth motion option
(3)

What is the expected result?
Video plays to meeting without being choppy

What happens instead?
Video consistently freezes during playback on other computer. 

Tested the same scenario with a pixel 2 Chromebook without the issue occuring.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

Comment 1 by hhazen@google.com, May 2 2018 

This issue is very important as I need to show that video to external
partners on a confidential project daily. If this is not resolved I will
have to order a Chrome book, which is a high cost to fix a bug. Thanks!

Comment 2 by krajshree@chromium.org, May 2 2018

Labels: Needs-Triage-M66

Comment 3 by sindhu.chelamcherla@chromium.org, May 3 2018

Components: Platform>Apps>Hangouts Internals>Cast
Labels: TE-NeedsTriageFromHYD Triaged-ET
Unable to test this issue from TE end as we do not have chromecast device to test this further. Could someone from Inhouse team please help in triaging this further. Hence adding TE-NeedsTriageFromHYD label.

Thanks!

Comment 4 by amp@chromium.org, May 3 2018

Mergedinto: 809867
Status: Duplicate (was: Unconfirmed)
Marking as a dupe of  issue 809867 .

This should only impact Chrome 66 and is not mac specific, a fix has already been landed in Chrome 67 so if it's possible to switch to beta channel that may resolve the issue (if the pixel 2 Chromebook was also on Chrome 66 then something else may be going on).

Also for testing note in comment #3, a chromecast device is not needed to verify this as the endpoint is to a Hangout, not a physical chromecast device, see https://support.google.com/chromecast/answer/6320939 for help on setting that up.

Comment 5 by hhazen@google.com, May 3 2018 

It is working. THANK YOU. I have gone through so much work with TechStop
over the past week. My team and I are very thankful for the fix!

Comment 6 by hhazen@google.com, May 10 2018 

Now my PM is seeing a similar issue and he has to update his Chrome OS. He
wanted to know when you would have a Stable channel fix?

Comment 7 by amp@chromium.org, May 11 2018 

Please follow/comment on  issue 809867  about Chrome 66 fix.

There have been no other fixes requiring a respin of Chrome 66 Stable and no expected timeline to do so at this point. The best advice if an immediate fix is needed to is try Chrome 67 beta (painful on Chrome OS, I know).
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