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Issue 838539 link

Starred by 3 users

Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Option to disable persistent print settings

Reported by brandon....@alpschools.org, May 1 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10323.67.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.209 Safari/537.36
Platform: 10323.67.0 (Official Build) stable-channel falco

Steps to reproduce the problem:
1. Navigate to a web page and open the Print menu
2. Select a network managed printed
3. Change any of the default settings
4. Print or close the dialog
5. Navigate back to the print dialog
6. All settings will be as set by the user, ignoring print server settings

What is the expected behavior?
There should be an option to prevent these settings being persisted, this should also be able to be enforced through either GSuite account management or device management.

Otherwise it is difficult to enforce default settings for users, eg mono, duplex.

What went wrong?
No such setting exists yet.

Did this work before? No 

Chrome version: 65.0.3325.209  Channel: stable
OS Version: 10323.67.0
Flash Version:
 
Components: -UI Internals>Printing>CUPS
Labels: -Type-Bug Type-Feature

Comment 2 by skau@chromium.org, May 4 2018

Cc: xlou@chromium.org rbpotter@chromium.org
Components: UI>Browser>PrintPreview
Is the desired behavior to prevent the settings from being changed or to ensure that the defaults are selected every time the dialog is opened?

rbpotter@ have we had other requests to disable sticky settings for printing?
We have some requests for an enterprise policy that would set initial values for print settings that would override any sticky settings. See e.g.  https://crbug.com/759978  and  https://crbug.com/785242 . This is something we plan to implement, but do not have an exact timeline for yet.

As stated on one of those bugs, there is a distinction in the level of work required to enable setting some defaults vs also disabling or hiding some subset of the Print Preview controls to prevent the user from changing them. It would be helpful to know what this request is for - do you want to set defaults, or enforce certain print settings?

AFAIK we have not had any requests to completely remove sticky settings for all users, although some users have requested that Print Preview default to the system default printer instead of the most recently used printer, so we now have a command line flag and enterprise policy for this. We get a number of bug reports any time a setting's "stickiness" breaks, so it seems there are a large number of users that rely on this behavior.
Ideally we need it to pull the default settings from the server every time it is opened.

For example, the user should have the option for colour if they wish, but they should have to select it every time they wish to print in colour.

Comment 5 by skau@chromium.org, May 25 2018

Cc: weifangsun@chromium.org skau@chromium.org
Status: Available (was: Unconfirmed)
Hi Team,
Is there any expectation to have this feature request implemented? 

CTRL-P print dialog lacks reset defaults button
E.g., must reset scale back to 100, etc. by hand,
if different last print job.

Please add a "Reset Defaults" button, to restore the virgin browser settings,
as sometimes we want to use the same settings as last print job, but sometimes we don't, and want to start fresh.  69.0.3497.81
I think we can have it done no later than 72.
Cc: snambiar@chromium.org
I feel like there are multiple requests here. Policies for admin to set defaults or restrictions for color vs. b&w, simplex vs. duplex, etc. are on the roadmap. Will this meet the requirements?

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