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Issue 838494 link

Starred by 7 users

Issue metadata

Status: Closed
Owner:
Closed: Sep 21
Cc:
Components:
EstimatedDays: ----
NextAction: 2018-09-21
OS: Mac
Pri: 3
Type: Bug

Blocking:
issue 798719



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Can't scroll in some websites

Reported by regei...@gmail.com, May 1 2018

Issue description

Chrome Version       : 66.0.3359.139
OS Version: OS X 10.13.4
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Certain websites load with a visible vertical scrollbar, yet mouse scroll is disabled.
2. Load this url: https://www.att.com/plans/wireless.html
3. Observe vertical scrollbar in Chrome, but mouse scroll does not work.

What is the expected result?
Mouse scroll should work.

What happens instead of that?
Mouse scroll is disabled/does not respond.

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36



 

Comment 1 by sdy@chromium.org, May 1 2018

Labels: Needs-Feedback
Thanks for the report. We're going to need some more information — I can't reproduce this issue on the same Chrome version and macOS version.

- What kind of mouse are you using — a trackpad, an Apple mouse with a touch surface, or a mouse with a scroll wheel?
- Could you try in a fresh Chrome "person" (People menu -> Add Person)?
- Could you try in a fresh macOS user?

That'll help us narrow down what's going on.

Comment 2 by sdy@chromium.org, May 1 2018

Components: UI>Input
Components: -UI>Input Blink>Scroll
Labels: Needs-Triage-M66
Hi there,

I've just come across this issue as well. I'm on Chrome 66.0.3359.139 in OS X 10.12.6.

I can reproduce the issue (on the AT&T website given above and others) by enabling the 'Experimental Web Platform features' flag. If the flag is disabled the sites scroll normally. The issue is not reproducible in Safari or Firefox.

I noticed this at a number of Readthedocs sites (eg http://weasyprint.readthedocs.io/en/latest/install.html). It's possible to scroll in the scrollable area on the left-hand side, but not in the main content area on the right. After scrolling to the bottom of the left scroll area, the right scroll area seems to 'catch' the scrolling motion and begin to scroll – then for a few seconds afterwards it scrolls normally.

I was able to prevent the issue from arising while the experimental features flag was enabled by deleting the 'overflow-x: hidden' rule on the body element.

Hope this is helpful!

Comment 6 by regei...@gmail.com, May 2 2018

Update for Comment 1:

- Mouse is Apple Magic Mouse.
- No difference with Chrome "person", or even with Incognito mode.
- Have not tried with fresh macOS user.
Project Member

Comment 7 by sheriffbot@chromium.org, May 2 2018

Cc: sdy@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by regei...@gmail.com, May 2 2018

Reply to Comment 5:

Thank you, this appeared to be the issue! I was using "Experimental Web Platform features" (enabled in a much older version of Chrome). Once I disabled this and relaunched Chrome, the issue went away.

Cc: susan.boorgula@chromium.org
Labels: Needs-Feedback Triaged-ET
regeiger@ Thanks for the update.

As per comment #8, can you please confirm if this issue can be closed as the issue seems to be resolved.

Thanks..
Blocking: 798719
Labels: -Needs-Feedback
Owner: bokan@chromium.org
Status: Assigned (was: Unconfirmed)
Confirmed in 66 but looks fixed in 67. This is related to the ImplicitRootScroller experiment I'm working on and I've recently landed some fixes. Thanks for reporting!

There's probably nothing to do here as it doesn't impact non-experiment users and the issue is fixed in M67 already but I'm going to leave it open and block on the main ImplicitRootScroller bug to investigate the example pages provided to ensure everything's ok under the hook.


Thank you. Yes, this issue can be closed now.
The issue still exists with latest official M67 on macOS when Experimental Web Platform features are enabled. It can be tested with any readthedocs site, for example http://docs.readthedocs.io/en/latest/index.html

Scrolling works if I add html { overflow-x: visible; } to readthedocs extra css

Version 67.0.3396.87 (Official Build) (64-bit)
Interesting - I can confirm it is broken in 67 but it does work in 68.0.3440.42
Cc: lgrey@chromium.org rch@chromium.org viswa.karala@chromium.org sahel@chromium.org
 Issue 854751  has been merged into this issue.
 Issue 855052  has been merged into this issue.
Labels: Needs-Feedback
NextAction: 2018-09-21
I just tried out all of the links above and they seem to work for me - there's been several fixes since the reports above. Is anyone else still seeing any of these issues or can I close the bug?
The NextAction date has arrived: 2018-09-21
Status: Closed (was: Assigned)
I'm going to close this - feel free to reply if you're still seeing these (of the reports above. For new reports, please file a new bug)

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