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Issue 838126 link

Starred by 9 users

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Version 68 causes pink hue on Intel HD 4000 / Win 10

Reported by giga...@gmail.com, Apr 30 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3409.2 Safari/537.36

Steps to reproduce the problem:
1. Install Chrome 68

What is the expected behavior?
Colors show correctly.

What went wrong?
All colors that are not black or white seem to be tinted towards red. No issues in other programs. 

All the content within the Chrome window gets tinted in this way, from any webpage displayed to the (Windows?) UI widgets to the browser chrome.

Did this work before? Yes 67.0.3396.18

Chrome version: 68.0.3409.2  Channel: dev
OS Version: 10.0
Flash Version: 

Running on Lenovo T430s with a bog standard Intel HD Graphics 4000, updating drivers did not help either. A similar issue (https://bugs.chromium.org/p/chromium/issues/detail?id=319115) exists, but as that seems to relate to NVidia drivers (and looks a bit different too) so I opened a new issue. 

Attached chrome://gpu from 67 (beta), 68 (dev) and Chromium 68.0.3416.0, along with a few screenshots showing the issue (chrome://gpu on chrome 67 and chrome 68 side by side, and the issue list page on Chromium 68.0.3416.0 (note the purplish tint on the blue bars). 

Tried to look for any 3d stereoscopic settings (that seem to have caused the issue with NVidia) but the Intel HD Graphics control panel did not have any such settings. 

Disabling hardware acceleration 'fixes' the issue, but seems to be at best a workaround.
 
gpu_67.txt
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gpu_68.txt
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gpu_chromium_68_0_3416.txt
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pinkshot.png
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pinkshot2.png
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Comment 1 by yang...@gmail.com, Apr 30 2018

I'm having the same issue and it looks like chrome is using incorrect color space profile, change `Force color profile` in chrome://flags to sRGB can also workaround it on my laptop. 

Comment 2 by giga...@gmail.com, Apr 30 2018

Can confirm that the above workaround fixes the issue.
Components: Internals>GPU
Forcing colour profile to sRGB resolved the issue for me

Running Intel HD 4000 graphics
Labels: Needs-Triage-M68 Needs-Bisect
Cc: ccameron@chromium.org
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on Win-10 using latest canary #68.0.3416.0.

Attached a screenshot and gpu_details for reference.

Following are the steps followed to reproduce the issue.
------------
1. Installed chrome 68 and opened chrome.
2. Navigated to crbug.com and did not observe any pink colour and all colours showed properly.

gigaton@ - Could you please check the issue on latest canary #68.0.3416.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
ccing ccameron@ for further inputs on this issue.

Thanks...!!
838126.PNG
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chrome_gpu@win-10.txt
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Cc: krajshree@chromium.org

Comment 8 by giga...@gmail.com, May 2 2018

Latest canary from the download page was 68.0.3417, in which the problem still persists. Attached screenshot and chrome://gpu. 

The difference seems to be that you're running with HD 620 (2017) while aaron..@ above reports the same issue the HD 4000 (2012), like myself. Can also confirm that forcing the color profile fixes the issue on 68.0.3417 too.
pinkshot_68_0_3417.png
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gpu_canary_68_0_3417.txt
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Project Member

Comment 9 by sheriffbot@chromium.org, May 2 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Please attach the ICC profile you are using on your machine to this bug. See this document for instructions on finding it
https://docs.google.com/document/d/1jMokB_OBkZVELu22li8vnHxAUoL1eGnLedP-1Gttv40/edit?usp=sharing

Comment 11 by giga...@gmail.com, May 2 2018

Color profile attached as requested.

Tried forcing Windows color profile on Canary (3417) as described in the document linked and it also fixed the issue. 
TPLCD60.icm
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Comment 12 by giga...@gmail.com, May 2 2018

As a sidenote, that profile is Lenovo-supplied and I believe Lenovo-configured - at least I have no recollection of ever touching the setting.
Labels: TE-NeedsTriageFromHYD
Unable to reproduce the issue on Win-10 hp laptop using latest canary #68.0.3417.2.

Attached a screenshot for reference.

Following are the steps followed to reproduce the issue.
------------
1. Installed chrome 68 and opened chrome.
2. Added the attached profile "TPLCD60.icm" to win-10 laptop.
2. Navigated to crbug.com and did not observe any pink colour and all colours showed properly.

As per comment #2, it seems that the color profile is Lenovo-supplied and we need to test the issue on a lenovo win-10 laptop. hence, forwarding the issue to inhouse team for further triaging of the issue.

Thanks...!!
838126@colorprofile.PNG
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Comment 15 by yang...@gmail.com, May 3 2018

#14, From your screenshot, it seems that you are setting your printer's color profile instead of your display's. 
At least, if I change my color profile to sRGB in Windows's color management dialog on my lenovo laptop, and let chrome to detect color profile by default. It also fixed it. 
Also, you will need to restart chrome completely to let it reload color profile.  
snipaste20180503_155138.png
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snipaste20180503_155346.png
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snipaste20180503_155358.png
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Cc: sandeepkumars@chromium.org
Labels: -Needs-Bisect -TE-NeedsTriageFromHYD
Tested the issue using #68.0.3425.0 on Win 10 Lenovo Thinkpad laptop and could not reproduce the issue as per the steps mentioned below.

Steps:
1. Installed chrome Canary #68.0.3425.0 and opened chrome.
2. Added the attached profile "TPLCD60.icm" to win-10 laptop.
3. Navigated to crbug.com and did not observe any pink color and all colors showed properly.

Please find the screenshot below.

Removing Needs-Bisect label as this issue isn't repro from our end. Please add it back if required.

Thanks~~
838126.png
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Comment 17 by yang...@gmail.com, May 9 2018

Looks like it is fixed for me on 68.0.3425.0 
Cc: vamshi.kommuri@chromium.org
Labels: Needs-Feedback
@Reporter: Could you please check the same issue on latest canary 68.0.3425.0 and let let us know if the issue still persists. And please let us know if we can close this, if the issue gets resolved.

Thanks!

Comment 19 by giga...@gmail.com, May 10 2018

Latest canary now seems to be .3426.0, but unfortunately it is not working at all for me. After the original canary auto-updated, accessing the settings crashed the browser and after uninstalling and re-installing, canary crashes immediately on startup*. Will try again later.

*) getting [5020:17508:0510/231548.159:ERROR:install_util.cc(589)] Unable to create registry key HKLM\SOFTWARE\Policies\Google\Chrome for reading result=2
Project Member

Comment 20 by sheriffbot@chromium.org, May 10 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: TE-NeedsTriageHelp
Rechecked the issue and is not reproducible from TE end. Hence adding TE-NeedsTriageHelp label for further investigation from dev team. Could someone from dev team please have a look into this.

Thanks!

Comment 22 by giga...@gmail.com, May 13 2018

Confirmed to be fixed on Canary 3429, with no forced color profile set in chrome and tplcd60 as the windows color progile. Thanks to everyone involved!

Comment 23 by wolfw...@gmail.com, May 28 2018

I'm still experiencing this issue in 68.0.344.06
https://prnt.sc/jnhkly

only when I switch to sRGB, colors are fine
amd hd 7770, win10 x64

...for some reason I can't attach file (chrome gpu)... it just jumps at the top of the page
Issue may be related to multiple monitors. I just updated to 68.0.3440.75 today and had this issue, but only when the browser was on secondary or tertiary monitors. Attaching screenshot.

Forcing color profile to sRGB fixes the issue for me as well. 
chrome_bug.png
288 KB View Download
Labels: Needs-Feedback
For people who still experiencing this issue, could you please attach your ICC profile following instructions in comment 10?

> Please attach the ICC profile you are using on your machine to this bug. See this document for instructions on finding it
https://docs.google.com/document/d/1jMokB_OBkZVELu22li8vnHxAUoL1eGnLedP-1Gttv40/edit?usp=sharing
Adding ICC Profiles as requested.
Capture4.PNG
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