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Issue 836990 link

Starred by 3 users
Status: Archived
Owner: ----
Closed: Dec 13
Cc:
█ jayhlee@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Severe delays with external touchscreen when on WiFi with veyron_fievel

Project Member Reported by vkhabarov@chromium.org, Apr 25 2018 
Chrome version: 65.0.3325.209 
OS version: 10323.67.0 stable-channel veyron_fievel 
Case#: 15497840

Description:
Aopen Chromebox Mini devices experience severe interface slowdowns when connected to Iiyama tf2234mc touchscreen monitor - touch is slow, pages load slowly, etc. Issue is only present when they are connected to WiFi and using touchscreen - so if they are on Ethernet or using keyboard/mouse, issue is not observed. Also it's not present on other Chromeboxes they tested.


Steps to reproduce: 
1. Connect Aopen Chromebox Mini to WiFi
2. Attach touchscreen monitor (Iiyama tf2234mc)
3. Try to use touchscreen

Current Behavior / Reproduction: 
Severe lags

Expected Behavior: 
No serious lag

Drive link to logs: 
https://drive.google.com/corp/drive/folders/1BksLhWYxEpsR_grrSCxpt3-i-hADUZ4c
Sample serial numbers of Chromeboxes that are working properly both on Ethernet and WiFi connection: 
91MED00GE1074300389GX10 - Ethernet 
91MED00GE1074300330GX10 - WiFi 
91MED00GE1074300389GX10 - WiFi 
91MED00GE1074300389GX10 - WiFi 

Link to the videos sent by customer showing the behavior of the issue: 
https://drive.google.com/corp/drive/folders/1T97uc-gbDqoJ23hW8oClaJT9Mc0ffa6S

Comment 1 by sylcat@google.com, Dec 7 

Hello!
This bug is receiving this notice because there has been no acknowledgment of its existence in quite a bit of time.
- If you are currently working on this bug, please provide an update.
- If you are currently affected by this bug, please update with your current symptoms and relevant logs.

If there has been no updates provided by EOD Wednesday, 12/12/18 (5pm EST), this bug will be archived and can be re-opened at any time deemed necessary.

Thank you!

Comment 2 by sylcat@google.com, Dec 13

Status: Archived (was: Untriaged)
Due to lack of action this bug has been Archived. If work is still being done on this issue or you are still experiencing this issue please feel free to re-open with the appropriate information.
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