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Settings-UI for showing/hiding some ads is confusing
Reported by
get...@gmail.com,
Apr 20 2018
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Issue descriptionSteps to reproduce the problem: See two attached screenshots. The "Ads" setting in my Chrome-Android browser seems like it was designed backwards of what would normally be expected. To be clear, I'm not talking about the default of the setting. I'm talking about the "on" / "off" semantic being backward. When I first went to this setting, it was in the (normally interpreted) "off" position, and it said "Block some ads...". That sounded like a feature I wanted, so I flipped the toggle to the (normally interpreted) "on" position. The help text then switched to "Show ads". What is the expected behavior? I expect that if something is "off", then it's not doing anything, and if it's "on" then it's doing something. I think that's the normal interpretation of toggle switch UI. What went wrong? The normal state of the web is that I see ads. If Chrome wants to be helpful and let me block some ads, that's awesome. But "blocking some ads" is a feature I either turn on or off (again, regardless of its default). It's quite confusing to be presented a UI for a setting to turn "off" a feature of "showing the rest of the ads that were otherwise be blocked." Did this work before? N/A Chrome version: 65.0.3325.181 Channel: n/a OS Version: OS X 10.11.6 Flash Version:
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Apr 20 2018
Yeah, I believe that's the reason it went this way. Maybe the wording could be improved? +Shimi, any thoughts on what we could do here?
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Apr 23 2018
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May 2 2018
+xunjieli who was also confused by this UI recently.
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May 2 2018
I find the wording confusing. My initial thought was that this was a bug and they had the states in reverse. Instead of saying "Ads," the title should be more specific. The "Allowed" sub text is unclear. One possible revision: Block intrusive ads Block ads from sites that tend to show intrusive ads [ Default state on] Block intrusive ads All ads will be shown [This should be the off state]
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Aug 9
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Sep 6
Adding UI>Browser>SiteSettings component for further help in triaging from site settings team. Thanks!
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Oct 1
Assigning to patricialor, feel free to reassign if appropriate. Thanks!
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Oct 1
srahim, can you also weigh in? I feel if this string needs to change, then many settings need to as well. Popups has the exact same confusion.
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Oct 2
This should probably go to someone in the new permissions team :) +engedy@ as TL for help triaging.
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Oct 2
@getify, would this sound better to you: "Blocked on sites that tend to show intrusive ads"? With regards to the ads-setting in particular, I have to agree with the comments from Charlie and Ryan. The ads-setting is phrased consistently with the other permission strings. However, in general, I do sense the disconnect that some of these settings are worded from the perspective of letting the website do something, and some from the perspective of the browser preventing that via countermeasures. |
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Comment 1 by csharrison@chromium.org
, Apr 20 2018Components: UI>Browser>AdFilter