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Issue 833799 link

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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug
Team-Accessibility



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Page not resized properly in multi window mode when force enable zoom options is enabled.

Project Member Reported by ramy...@samsung.com, Apr 17 2018

Issue description

Chrome Version: 59.0.3071.125
OS: Android

What steps will reproduce the problem?
(1) Settings->Accessibility->Force enable zoom (Enable)
(2) Open chrome browser in landscape multi window mode.
(3) Open http://m.naver.com 
(4) Click on any news article.
 (Ex: http://m.news.naver.com/read.nhn?id1=100&oid=001&aid=0010030188&mode=LSD)
(5) Resize the window.

What is the expected result?
Page content should be resized properly along with window.

What happens instead?
Shows blank space/background color and contents not resized along with window.



Note: This issue happens only when Force enable zoom option is enabled.
Device: Galaxy Note8 (SM-N950F/DS)
Android Version: 7.1.1
 
chromeresize.mp4
5.1 MB View Download

Comment 1 by ltian@chromium.org, Apr 17 2018

Labels: android-fe-triaged
Owner: twelling...@chromium.org
Status: Assigned (was: Untriaged)

Comment 2 by ltian@chromium.org, Apr 17 2018

Components: UI>Browser>Zoom
Cc: twelling...@chromium.org
Labels: -Pri-2 Needs-Feedback Pri-3
Owner: ----
Status: Unconfirmed (was: Assigned)
Does this only reproduce on specific sites? I tested on a Nexus 5x running OMR1 and wasn't able to reproduce, so it's not clear what percent of the time this bug reproduces.

Our resizing background should be white, so I'd expect to see a white gutter if we aren't resizing the page properly. I believe the web contents use black to fill in extra space, so if we resizing the web contents viewport but not the webpage, I'd expect black. Grey is unexpected, unless Samsung devices don't use the window background for resizing. Perhaps the page itself has a grey background that's being drawn.

Lowering to P3 given that it requires a combination of force enable zoom and multi-window mode and the website is still functional. If this bug is confirmed, it should move from Unconfirmed to Available.
Labels: Needs-triage-Mobile

Comment 5 by ramy...@samsung.com, Apr 18 2018

It reproduces always on the below webpage.
http://m.news.naver.com/read.nhn?id1=100&oid=001&aid=0010030188&mode=LSD
This page itself has grey background. Issue reproduces only when force zoom is enabled.
I'm not sure about other sites.
Project Member

Comment 6 by sheriffbot@chromium.org, Apr 18 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback Triaged-Mobile
ramya.v@ -- From the screen cast provided, on the multi-window's right pane it seems to be task switcher is still active. Could you please tap on the browser window to get it expanded.

Also, please update your Chrome to latest #65.0.3325.109. Attached, screen cast for reference.

Please let us know if we have missed anything.

Thanks in advance!
833799.mp4
13.2 MB View Download
Project Member

Comment 8 by sheriffbot@chromium.org, Apr 18 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 9 by ramy...@samsung.com, Apr 18 2018

 pnangunoori@
In the above screencast video attached (833799.mp4) the issue is visible at time 0.30. The left window of chrome revealing grey background of page. (Content is not resized till window edge)
Labels: Needs-Feedback
ramya.v@ -- From the screen cast provided, on the multi-window's right pane it seems to be task switcher is still active. Could you please tap on the browser window to get it expanded.

Also, please update your Chrome to latest #65.0.3325.109. Attached, screen cast for reference by testing on Note 8 Android 8.0.0 using Chrome #65.0.3325.109.

Please let us know if we have missed anything.

Thanks in advance!
833799.mp4
13.2 MB View Download
Project Member

Comment 11 by sheriffbot@chromium.org, Apr 18 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
nyerramilli@

From the above video issue is present in latest chrome as well.

In the screencast video attached by you (833799.mp4) the issue is visible at time 0.30. The left window of chrome revealing grey background of page. (Content is not resized till window edge)

Please let me know if you need any more information.
Labels: FoundIn-66 Target-67 M-68 FoundIn-67 M-67 FoundIn-65 Target-66 Target-68
Status: Untriaged (was: Unconfirmed)
Tested the issue in Android and able to reproduce the issue. Similar behavior is observed since Chrome #60.0.3072.0

Steps Followed:
1. Launched the Chrome Browser with "Force enable zoom" in Chrome settings >> Accessibility.
2. Navigate to the URL: www.naver.com and tap on any link
3. Turn the device to landscape mode.
4. Enable multi window mode.
5. Keep resizing the window pane.
6. Observed that, a grey patch is displayed on the window where naver link is opened.

Chrome versions tested:
60.0.3072.0, 65.0.3325.109(Stable), 67.0.3396.11(Canary)

OS:
Android 8.0.0

Android Devices:
Samsung Note 8

This seems to be a Non-Regression issue as same behavior is seen since M60.  Untriaged for further input's on this issue.

Please navigate to below link for log's and screen cast--
go/chrome-androidlogs/833799

Note: This issue is not observed if "Force enable zoom" us not enabled.

Sorry for the spam comment #10, had to update due to the network issue.

Thanks!
Unless we can repro on more than this one individual site, I think this is another web site issue (not Chrome).
Just to update more info:
Issue is also observed on economictimes.indiatimes.com(noticeable grey patch can be seen)  and mobile.nytimes.com (minor grey patch is observed).

Attached the new screen cast here:
go/chrome-androidlogs/833799 >> 833799-nytime&economictimes.mp4

Thanks!
Owner: twelling...@chromium.org
Status: Assigned (was: Untriaged)
Thanks for checking! I'll try to do some debugging as time allows to make sure we're sending the right viewport size from the Java layer to the renderer.

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