When there is an error updating Chrome OS, rather than erroneously saying “Your Chromebook is up to date”, tell users what they can do to update their Chromebooks.

For all Devices:
(1) Tell users “Please try again later” if there was an issue contacting the update server.
(2) Tell users “Something went wrong” if there are other issues preventing the update; Recommend that they restart, reset, or recover their Chromebook (link to Update your Chromebook's operating system HC article)

For Managed Devices only:
(3) Tell users to “Contact your administrator to update your Chromebook” if their device is pinned to a previous Chrome OS version.




Eng owner:
Product owner:

<b>Design doc: <see http://go/DesignDocTemplates></b>

Are you planning on experimenting before launch?
Any new strings?
Any implications for Google webservices (i.e. sync, translate)?
Binary size?
Do the existing perf tests exercise all aspects of your new feature(s)?