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Issue 832841 link

Starred by 1 user
Status: Assigned
Owner:
█ naveenv@chromium.org
Last visit > 30 days ago
Cc:
█ cvintila@chromium.org
█ kotah@chromium.org
█ shubhar@chromium.org
█ jayhlee@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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Chromebook loses Left Handed external mouse settings when in Kiosk mode.

Reported by jason.go...@pearson.com, Apr 13 2018 
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Platform: 9901.77.0 (Official Build) stable-channel peppy

Steps to reproduce the problem:
Settings were changed on Chromebook to swap primary mouse button as directed in: https://mcmw.abilitynet.org.uk/chrome-os-chromebook-making-your-mouse-left-handed-2/

Confirmed change was honored.
Logged out of chromebook.
Confirmed left handed mouse settings still enabled.
Launched kiosk mode app.
Left handed mouse settings immediately lost.
https://bugs.chromium.org/p/chromium/issues/detail?id=823848

What is the expected behavior?
Expected behavior is for the Chromebook to maintain configuration settings in Kiosk mode. 

What went wrong?
Chromebook reverted to right hand mouse configuration upon entering Kiosk mode. 

Did this work before? N/A 

Chrome version: 62.0.3202.97  Channel: stable
OS Version: Chromebook
Flash Version:

Comment 1 by kotah@chromium.org, Apr 16 2018

Cc: jayhlee@chromium.org shubhar@chromium.org kotah@chromium.org
Components: -UI UI>Shell>Kiosk UI>Settings Enterprise IO>Mouse
Labels: Hotlist-Enterprise
I believe the setting is per user so it shouldn't persist outside of the user session. Did it work before?

Even if this is currently WAI, this sounds like a valid feature request.

Comment 2 by roy...@google.com, Apr 16 2018

Labels: -Pri-2 Pri-1
Owner: maxkirsch@chromium.org

Comment 3 by maxkirsch@chromium.org, Apr 17 2018

Owner: naveenv@chromium.org
Looks like an EDU request so sending to naveenv@

Comment 4 by vaandres@chromium.org, Apr 19 2018 

trying to repro issue on 10176 using ninja

Comment 5 by vaandres@chromium.org, Apr 24 2018

Status: Available (was: Unconfirmed)
I am able to reproduce on M67 Dev build. Change is not occurring in Kiosk mode, at this moment it is user only.

Comment 6 by steve...@chromium.org, May 16 2018

Components: -UI>Settings

Comment 7 by benhenry@chromium.org, Aug 2

Status: Assigned (was: Available)

Comment 8 by cvintila@chromium.org, Aug 13 

qq: what would be the expected SLA for fixing this P1 issue (logged in April)?

Comment 9 by cvintila@chromium.org, Aug 13

Cc: cvintila@chromium.org
►

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