Application Version (from "Chrome Settings > About Chrome"): 67.0.3393.2
Android Build Number (from "Android Settings > About Phone/Tablet"): 8.1.0
Device: Pixel 2

Steps to reproduce: 

1) Be on a slow network (e.g., in Chrome Mobile EM Test Lab in SEA)
2) Tap on three dots menu
3) Select "Help & feedback"

Observed behavior: 

I see a screen saying "Help" with a spinner on it, and no other content.

Expected behavior: 

We should have offline Help content ready to show. Chrome now supports offline pages and prefetching this on first run of Chrome might be a simple solution.

If this isn't possible, it should always be possible to file Feedback from the Help page even on a slow connection.

If I switch to Airplane mode, it gives up and shows me a basic Help screen with a Feedback link, but this needs to work on slow networks as well.


 

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