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Issue 832619 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 21
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



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Cannot change Display Mode in gmail when Bookmarks bar is displayed

Reported by qwer1...@gmail.com, Apr 13 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.0 Safari/537.36

Example URL:
gmail.com

Steps to reproduce the problem:
1. Turn Bookmarks bar display ON
2. Go to gmail
3. Chang Display Mode to e.g. Cozy

What is the expected behavior?
Display Mode should change to Cozy

What went wrong?
Display Mode stays at Compact

Does it occur on multiple sites: No

Is it a problem with a plugin? No 

Did this work before? Yes Version 67.0.3394.0 (Official Build) canary (64-bit)

Does this work in other browsers? Yes

Chrome version: 67.0.3396.0  Channel: canary
OS Version: 10.0
Flash Version: 

1.Turning Bookmarks bar display OFF fixes the issue
2.This is w/ new profile
3.This is w/ HP Spectre X360 w/ 1920x1080 resolution
4.Works fine in Chrome Version 67.0.3393.4 (Official Build) dev (32-bit)
 
gmail_w_bookmarks.jpg
243 KB View Download
gmail_no_bookmarks.jpg
226 KB View Download

Comment 1 by qwer1...@gmail.com, Apr 14 2018

If I lower the zoom level of gmail just a bit, e.g. to 99%, then Display Mode works as expected.
Labels: Needs-Bisect Needs-Triage-M67
Cc: susan.boorgula@chromium.org
Components: UI
Labels: Triaged-ET Needs-Feedback
qwer1304@ Thanks for the issue.

Tested this issue on Windows 10 touch laptop - HP EliteBook x360 1030 G2 on the reported version 67.0.3396.0 and the latest Canary 68.0.3397.0 and unable to reproduce the issue by following the below steps.

1. Launched Chrome and changed the system resolution to 1920 x 1080.
2. Logged into gmail and checked the option show Bookmarks Bar.
3. Clicked on the Gmail gear button and changed the Display mode to Cozy.
4. Can observe that the Cozy display mode is applied and no issues are seen.
Changed the Chrome Zoom levels as well and no issues are observed.
Attached is the screen cast for reference.

Request you to retry the issue on a new chrome profile without any flags/extensions and update the thread with the observations.

Thanks..


832619.mp4
4.1 MB View Download

Comment 4 by qwer1...@gmail.com, Apr 16 2018

Tried that and the problem persists.
I think you didn't have a task bar at the bottom, didn't you? (I do have a task bar at the bottom).
I tried this with task bar disabled in desktop mode and voila - the problem does NOT repeat. So please try this with task bar visible.
Project Member

Comment 5 by sheriffbot@chromium.org, Apr 16 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
qwer1304@ Thanks for the update.

Retested this issue on Windows 10 HP EliteBook x360 1030 G2 as per comment #4 on the reported version 67.0.3396.0 and the latest Canary 68.0.3397.0 and unable to reproduce the issue.
Attached is the screen cast for reference.

WRT comment #3, I have tested the issue with the taskbar visible, just that I have not included in the screen cast.

Request you to provide the screen cast of the steps followed which will help in further triaging of the issue.

Thanks..

832619-1.mp4
3.4 MB View Download

Comment 7 by qwer1...@gmail.com, Apr 17 2018

Attached in a zip is a screen cast.

Inbox - qwer1304@gmail.com - Gmail - Google Chrome Tue, 17_04_18 13_34_37.zip
7.3 MB Download
Project Member

Comment 8 by sheriffbot@chromium.org, Apr 17 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: phanindra.mandapaka@chromium.org
Labels: -Needs-Bisect
Unable to reproduce the issue on the reported version 67.0.3396.0 using Win 10 with the below mentioned steps.
1. Turned Bookmarks bar display
2. Navigated to gmail
3. Changed Display Mode e.g to. Cozy
We observed the dispaly getting changed after changing the mode accordingly. 

 As we are unable to reproduce the issue from our end,  removing label Needs-Bisect and requesting some one from ""UI"" team to look into it. 

Thanks!
Cc: vamshi.kommuri@chromium.org
Labels: TE-NeedsTriageHelp
As the issue is not reproducible from our end (...as per C#3,6 & 9) hence adding label "TE-NeedsTriageHelp" and requesting someone from UI team to have a look into this and help in further triaging it.

Thanks!

Comment 11 by qwer1...@gmail.com, Jun 27 2018

As of Version 69.0.3473.0 (Official Build) canary (64-bit) things got worse: now I need to set the zoom factor to 97% to make Cozy work.
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Unconfirmed)
***Mass UI Triage***

We were unable to reproduce this bug. If this bug still reproduces for you, 
please reopen or file a new issue. Thanks!

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