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Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



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Chrome remote desktop unable to reach the host

Reported by brajan...@gmail.com, Apr 12 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Steps to reproduce the problem:
1.Open chrome remote desktop
2.Attempt to connect to remote desktop
3.Enter in pin
4.Unable to reach the host

3. 

What is the expected behavior?
To connect to the pc

What went wrong?
I try to connect to one of my computers and all are working espect one, everysingle one is connected on the came basic princip.
When i try to connect to this pc i get this message:
Unable to reach the host. This is probably due the configuration of the network you are using.

Did this work before? No 

Chrome version: 65.0.3325.181  Channel: stable
OS Version: 10.0
Flash Version:
 
Labels: Needs-Triage-M65
Components: Services>Chromoting
Cc: vamshi.kommuri@chromium.org
Labels: Triaged-ET M-68 FoundIn-68 Target-68 OS-Linux OS-Mac
Status: Untriaged (was: Unconfirmed)
Thanks for filing the issue!

Able to reproduce the issue on reported chrome version 65.0.3325.181 and on the latest canary 68.0.3399.0 using Windows 10, Ubuntu 14.04 and Mac 10.13.1

As the issue is seen from M60(60.0.3112.0) considering it as Non-regression and marking it as Untriaged.
Attaching screenshot from M60 for reference.

Note: As we are able to establish connection with out any issues few days back, hence we don't feel it's an issue with chrome rather its with "chrome remote desktop".
Chrome remote desktop issue.png
151 KB View Download

Comment 4 by joedow@chromium.org, May 10 2018

Status: WontFix (was: Untriaged)
Please try using our new website client (https://remotedesktop.google.com/access) to see if that resolves the issue.  If you continue to have issues, please send us feedback via the website UI.

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