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Issue 831669 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: ----



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Selecting 17,415 files in files app crashes the chromebook

Project Member Reported by pashkov@google.com, Apr 11 2018

Issue description

IMPORTANT: Your crash has already been automatically reported to our crash system. Please file this bug only if you can provide more information about it.


Chrome Version: 67.0.3383.0
Operating System: Linux 4.4.125-13322-ge7f21383b904

URL (if applicable) where crash occurred:

Can you reproduce this crash?
Yes. 100% of the time.

What steps will reproduce this crash?
1. Install "wicket good unarchiver" [to open a tar file]
2. go into the "files" app
3. open file "m2_baseline_system_icons.tar" in files app (https://drive.google.com/open?id=1pSRmjrUdqjfCw5IaJl6uzrX1RA3KbXoq)
4. select all 17,415 files in the newly open tar-file overview with CTRL+A

Furthermore subsequent crashes were not recorded under chrome://crashes. Only the first instance!

****DO NOT CHANGE BELOW THIS LINE****
Crash ID: crash/b069f8d81111925d

 

Comment 1 by derat@chromium.org, Apr 11 2018

Components: Platform>Apps>FileManager
Labels: OS-Chrome
The crash linked here appears to be unrelated to the described issue -- it's an ANR in com.android.vending/com.google.android.finsky.scheduler.AlarmEngineService.

Comment 2 by pashkov@google.com, Apr 11 2018

Then I suppose this type of crash is not logged at all. Or is there another location where I can look for crash logs?
Labels: Pri-3
Status: Untriaged (was: Unconfirmed)
Tested with 67.0.3375.0 on Cave - UI becomes unresponsive for several seconds and recovers.
Tested with 67.0.3366.3 on Eve - Works fine.

Going to give it a shot with the latest canary on Cave (waiting for update now) If that doesn't work I'll reimage my eve to the specific version (trying to avoid that as I have other stuff being tested on that device right now)

Is there anything here that requires the bug to remain restricted? I don't see anything.
Cc: vapier@chromium.org
Labels: -Pri-3 Pri-2
Owner: slangley@chromium.org
67.0.3390.0 on Cave is the same as 3375 -- Unresponsive then recovers.

+vapier@ for wicked good unarchiver.

At a minimum, selecting a large number of files in an archive shouldn't stall the system like this.

I'll keep hunting for a repro of the crash
Owner: ----
Allowing triage team to prioritize and assign owner.

Comment 7 by xiy...@chromium.org, Apr 18 2018

I suspect it is a browser hang than a crash. UI thread seems really busy with the select-all operation. If chrome fails to respond to session_manager's liveness check ping, it would get killed.

Could we file a feedback? We can look at syslog part of the report and looking for "Browser hang detected!". That line should be present when chrome is killed due to failed liveness check ping.

Comment 8 by sashab@chromium.org, Apr 19 2018

Labels: Needs-Feedback
Please reproduce again and send feedback with Alt+Shift+I so we get the syslog in the reports.

Comment 9 by vapier@chromium.org, Apr 19 2018

i don't think WGU is really a factor here.  the Files App/API/structure should take care of staying interactive regardless of the requests.
Cc: xiy...@chromium.org
Labels: -Restrict-View-EditIssue
I can't repro on 67.0.3383.0 on Eve either. The UI stalls for a few seconds but recovers. 

I think xiyuan@ is right; some operation is blocking the UI and in some circumstances leads to the browser getting killed by hang detection.

pashkov@ can you repro the crash and then file a feelback report with alt+shift+i? That should allow us to see more detailed logs that will let us confirm or deny the suspicion.

I'm also going to unrestrict this since I don't see anything confidential here.
Cc: pashkov@google.com
pashkov@ - can you repro and file a feedback report so we can further investigate? Thanks :)

Comment 12 by pashkov@google.com, May 10 2018

Sorry, I cannot reproduce it either anymore.
Status: WontFix (was: Untriaged)

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