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Issue 831517 link

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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Video is rotated 90 degrees on Getac devices (wrong orientation)

Reported by sandor2....@evosoft.com, Apr 11 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.162 Safari/537.36

Steps to reproduce the problem:
1. A Getac device is required T800G2
2. Use the link: https://appr.tc
3. Create a random room
4. Check the orientation of the video image

What is the expected behavior?
Proper orientation of the video image.

What went wrong?
The video image orientation is wrong it is rotated with 90 degrees.

Did this work before? Yes Chrome 64.x

Does this work in other browsers? Yes

Chrome version: 65.0.3325.181  Channel: stable
OS Version: 10.0
Flash Version: 

It is also wrong with external WebCams.
It can be reproduced with other 3rd party test sites too.
 

Comment 1 by guidou@chromium.org, Apr 11 2018

Components: -Blink>WebRTC Blink>GetUserMedia>Webcam
Labels: Needs-Triage-M65 Needs-Bisect
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
sandor2.farkas@ Thanks for the issue.

Tested this issue on Windows 10 on Surface Pro machine on the reported version 65.0.3325.181 and the latest Canary 67.0.3394.0 and unable to reproduce the issue by following the steps given above.

On launching Chrome and navigating to the given link and joining a room, can see the video rendered correctly and no issues are observed with the orientation.
Attached is the screen cast for reference.

Getac device is not available at TE end to test and confirm this issue. 

Request you to retry the issue on the latest Beta build and update the thread with the observations.
Link for downloading latest Beta build : https://www.chromium.org/getting-involved/dev-channel

Thanks..
831517.mp4
3.0 MB View Download
susan.boorgula@ please check our test results and attachments related to different Chrome versions as follows on the Getac device:

Chrome 64.0.3272.140
  Front camera: OK
  Rear camera: OK
  Webcam (via USB): OK
  
- Chrome 65.0.3325.181
  Front camera: rotated
  Rear camera: rotated
  Webcam (via USB): rotated
  
- Chrome 66.0.3359.81
  Front camera: rotated
  Rear camera: rotated
  Webcam (via USB): rotated
  
- Chrome 67.0.3393.4
  Front camera: OK
  Rear camera: rotated
  Webcam (via USB): OK
Chromev64_expected.mp4
2.5 MB View Download
Chromev65_actual.mp4
2.4 MB View Download
Chromev64_expected.jpg
3.4 MB View Download
Chromev65_actual.jpg
3.2 MB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Apr 12 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: TE-NeedsTriageFromMTV
sandor2.farkas@ Thanks for the update.

Adding 'TE-NeedsTriageFromMTV' label as this issue is seen on Getac device and this is not available at TE end to test.

Requesting MTV team to look into this issue and check if it is possible to test this issue on Getac device.

Thanks..
Labels: -TE-NeedsTriageFromMTV
Do not have the hardware for further triaging.
Labels: TE-Hardware-Dependency
Adding 'TE-Hardware-Dependency' label as Getac device is not available at TE end to triage the issue.

Thanks..
Cc: braveyao@chromium.org
Brave, do you know if your recent fix should fix this?
Labels: -Hotlist-Interop -Needs-Bisect -Needs-Triage-M65
Owner: braveyao@chromium.org
Status: Assigned (was: Unconfirmed)
Yes, the fix to  issue786880  should get front and external webcam rotation right.

The processing to rear cam hasn't been done yet, since I don't have a window device with rear cam yet. Will do it as soon as I get one.

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