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Issue 831086 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Jul 17
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Site settings Page turns blank after reloading the page from Tab strip of MAC Touch bar

Reported by shruti.j...@etouch.net, Apr 10 2018

Issue description

Chrome version : 67.0.3393.0  (64-bit) Revision	3298a607d7e8b39d8426591a1edc48b8cf7eaa7a-refs/heads/master@{#549377}

OS: Mac(10.13.5 Touchbar)


Steps to reproudce:
1.Launch chrome and navigate to gmail.com
2.Click on security chip and select site setting.
3.Reload  the page several times from tab strip of MAC touch bar and observe.

Actual Result : Site settings Page turns blank after reloading the page from Tab strip of MAC Touch bar
Expected Result :Site settings  Page  should not turn blank after reloading the page from Tab strip of MAC Touch bar

This is a Non-regression issue broken from M-60.

Note:Issue is reproducible on Stable M-65 #65.0.3325.181 Beta M-66 #66.0.3359.81 Canary M-67 #67.0.3393.0

Kindly refer the attached screen-cast.
Thank you.
 
 
Actual_blank.mov
13.8 MB View Download
Cc: manoranj...@chromium.org
Note:Reload the page using 'Reload' from Tab Strip of MAC-Touch bar.

Thank You!
Status: Untriaged (was: Unconfirmed)
As this being a Non-Regression issue, changing the status to Untriaged so that the issue would get addressed.

Thank You!
Cc: ellyjo...@chromium.org
I can't reproduce this using Cmd-R refresh, only touch bar refresh. Is there something about how quickly one can repeatedly refresh using the touch bar that causes the WebUI to not load completely?
Labels: Needs-Feedback
Strange - I think this will need someone from the Settings team to take a look.
Components: -UI>Browser>SiteSettings UI>Settings
Labels: -Needs-Feedback
Does it only happen to site settings page? Or it can be reproduced on other chrome://  pages too? 

With respect to comment #4 :
Use touch panel for reloading the page which is provided specially in MAC Touch-bar.
Reload the page several times (say above 5 to 7 times) and then issue is seen.

With respect to comment #7:
Issue is seen on chrome://settings/autofill and chrome://settings/passwords as well.

Note:I have seen one more issue in this when i reload the chrome://settings/autofill  and navigate back observe chrome://settings page.Observe the advanced options page  .I Have attached screen-cast for this .

Thank You.


Setting_Video.mov
1.2 MB View Download
Owner: tommycli@chromium.org
Status: Assigned (was: Untriaged)
Mac triage: directly assigning to tommycli@ for settings triage.
Owner: dpa...@chromium.org
Thanks, bouncing to dpapad WebUI triage queue.
Owner: patricia...@chromium.org
@patricialor: Could you triage this? Do you have a Mac with a touchbar? I don't have one.
Status: WontFix (was: Assigned)
Yup - I tried this with Xcode's touchbar simulator + a colleague's touchbar laptop, and couldn't reproduce it.

What I suspect is actually happening is that the "Stop loading" button was actually pressed instead of the refresh. I.e., while the page is refreshing, the refresh button turns into a "x" to "Stop loading this page" (just like the actual refresh button in the Top Chrome). So I think the page (and the Advanced parts of the chrome:settings/ page as shown in #c8) are blank because the chrome:settings page was told to stop loading before it finished refreshing.

I'll close this as WontFix, but shruti.jadhav@etouch.net - please reopen if you tried it again without pressing the stop loading button and this still happens. Thanks!

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