New issue
Advanced search Search tips

Issue 830226 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Apr 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



Sign in to add a comment

Multiple websites fail to load until after refreshing the page multiple times. Maybe not Chrome issue, seeking assistance regardless.

Reported by fluter...@gmail.com, Apr 8 2018

Issue description

Chrome Version       : 65.0.3325.181
OS Version: 10.0
URLs (if applicable) :https://mspfa.com/, https://armorgames.com/, http://invisiblebread.com/, others probably.
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari: Do not have; using Windows system
    Firefox: Do not have
    IE/Edge: FAIL

What steps will reproduce the problem?
1. Visiting these websites

What is the expected result?
 Accessing the website

What happens instead of that?
 I am informed that I can not access the website, wither because it is unreachable (ERR_SSL_VERSION_INTERFERENCE on chrome, INET_E_DOWNLOAD_FAILURE on Edge) or because the connection was reset if on chrome/it can't connect securely if on Edge.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36



 
Labels: Needs-Triage-M65
Components: Internals>Network>SSL
Labels: Needs-Feedback
Can you include a NetLog dump, as per https://www.chromium.org/for-testers/providing-network-details

Are you using any Antivirus products? Are you on a corporate network that may have additional enterprise network devices?
Here's the netlog dump.
I am using AVG Antivirus and am on a home network.
chrome-net-export-log.json
4.6 MB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Apr 9 2018

Cc: rsleevi@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: davidben@chromium.org
Components: -Internals>Network>SSL Internals>Network
Labels: Needs-Feedback
mspfa.com and invisiblebread.com are Cloudflare TLS 1.3 sites. I don't think we've had reports of AVG causing problems with TLS 1.3, however, and other parts of your report don't match a TLS 1.3 issue:

- armorgames.com does not speak TLS 1.3 (though it does appear to be Cloudflare).

- You're seeing issues in Edge too, right? Edge has not deployed TLS 1.3 yet.

- While invisiblebread.com is a Cloudflare TLS 1.3 site, you're not connecting to it over HTTPS in the first place, just plain HTTP.

- id:1251332 shows a working TLS 1.3 connection to www.facebook.com.

Thus this doesn't appear TLS-1.3-related or even TLS-related in general. ERR_SSL_VERSION_INTERFERENCE appears to just a false positive. That it's also broken in Edge indeed suggests it's not a Chrome problem.

We often see issues with anti-virus, so my immediate suggestion is to try disabling AVG and see if that improves things.
Turning off AVG doesn't seem to improve things, and neither does turning off Windows Defender. And yes, I'm having issues with Edge too.
Project Member

Comment 8 by sheriffbot@chromium.org, Apr 9 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 9 by mmenke@chromium.org, Apr 11 2018

Status: WontFix (was: Unconfirmed)
I don't think there's anything we can do here.  We establish a connection, send some data a couple milliseconds later, and soon after the connection is reset.  It happens for HTTP and HTTPS requests, so it's not SSL.  It's a reset, so it's not an error we produce directly, or have any real control over.

flutercat:  I'm sorry, but I think this is either a local configuration issue, or an issue with something directly upstream of you.  I don't see any way Chrome could be modified to not get a reset on your network, seeing as this happens for both HTTPS and HTTP requests, it seems unlikely to be caused by anything we're doing.  So I'm going to go ahead and close this issue.  Wish I could do something to help - something clearly is amiss.

Sign in to add a comment