Issue metadata
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No sound in Chrome and Canary
Reported by
adambul...@gmail.com,
Apr 6 2018
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299 Example URL: https://www.youtube.com/watch?v=FauHsI7A0nc Steps to reproduce the problem: 1. go to any site with audio 2. play audio -> Nothing plays/no sound 3. get frustrated What is the expected behavior? Audio plays as expected and like it does on Edge browser What went wrong? No sound Did this work before? Yes Unknown Is it a problem with Flash or HTML5? N/A Does this work in other browsers? Yes Chrome version: 58.0.3029.110 Channel: n/a OS Version: 10.0 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Software only, hardware acceleration unavailable CheckerImaging: Disabled Flash: Software only. Hardware acceleration disabled Flash Stage3D: Software only. Hardware acceleration disabled Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled Compositing: Software only. Hardware acceleration disabled Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Software only. Hardware acceleration disabled WebGL: Software only, hardware acceleration unavailable WebGL2: Software only, hardware acceleration unavailable Problems Detected Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2018-04-06T14:49:19.617Z Chrome version Chrome/65.0.3325.181 Operating system Windows NT 10.0.16299 Software rendering list URL https://chromium.googlesource.com/chromium/src/+/dc3469be277cc962ba01d9c0cb5bb1a265676c36/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/dc3469be277cc962ba01d9c0cb5bb1a265676c36/gpu/config/gpu_driver_bug_list.json ANGLE commit id 2c9cc8b6e810 2D graphics backend Skia/65 8a3e0b31927ae78bc3e9c342b1290a6a64233674- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 123 In-process GPU false Passthrough Command Decoder false Direct Composition false Supports overlays false Sandboxed true GPU0 VENDOR = 0x10de, DEVICE= 0x1382 *ACTIVE* Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 23.9" Diagonal Monitor Size of \\.\DISPLAY2 23.9" Driver vendor NVIDIA Driver version 23.21.13.8813 Driver date 10-27-2017 Pixel shader version 1.00 Vertex shader version 1.00 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER Google SwiftShader GL_VERSION OpenGL ES 2.0 SwiftShader 4.0.0.0 GL_EXTENSIONS GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_framebuffer_object GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_3D GL_OES_vertex_half_float GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_draw_buffers GL_EXT_instanced_arrays GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_CHROMIUM_texture_filtering_hint GL_NV_fence GL_NV_framebuffer_blit GL_NV_read_depth Disabled Extensions Disabled WebGL Extensions Window system binding vendor Google Inc. Window system binding version 1.4 SwiftShader 4.0.0.0 Window system binding extensions EGL_KHR_create_context EGL_KHR_get_all_proc_addresses EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_KHR_image_base EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1920x1080, workarea=0,0 1920x1040, scale=1, external Color space information {primaries:[[0.4831,0.3505,0.1306,],[0.2438,0.6721,0.0841,],[0.0070,0.0973,0.7206,],], transfer:1.0000*x + 0.0000 if x < 0.0000 else (1.0000*x + 0.0000)**2.2004 + 0.0000, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Info Display[2779098405] bounds=1920,0 1920x1080, workarea=1920,0 1920x1040, scale=1, external Color space information {primaries:[[0.4831,0.3505,0.1306,],[0.2438,0.6721,0.0841,],[0.0070,0.0973,0.7206,],], transfer:1.0000*x + 0.0000 if x < 0.0000 else (1.0000*x + 0.0000)**2.2004 + 0.0000, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Video Acceleration Information Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps Encode h264 main up to 3840x2176 pixels and/or 30.000 fps Encode h264 high up to 3840x2176 pixels and/or 30.000 fps Diagnostics ... loading ...
,
Apr 8 2018
,
Apr 9 2018
Unable to reproduce the issue on chrome reported version 58.0.3029.110 using Windows-10 with steps mentioned below: 1) Launched chrome reported version and navigated to URL: https://www.youtube.com/watch?v=FauHsI7A0nc(given in comment#1) 2) Able to see YouTube video played successfully (both audio & video) @Reporter: Please find the attached screen cast for your reference, try to test this issue on latest chrome stable with no apps and extensions in it and let us know if the issue still persists, you can download latest chrome stable(version# 65.0.3325.181) from URL: https://www.chromium.org/getting-involved/dev-channel. Thanks!
,
May 22 2018
no response from reporter@ for > 1 month. |
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Comment 1 by dalecur...@chromium.org
, Apr 6 2018