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Issue 828158 link

Starred by 2 users
Status: Duplicate
Merged: issue 755326
Owner:
josephsih@chromium.org
Closed: Apr 2018
Cc:
josephsih@chromium.org
█ mcchou@chromium.org
█ rjahagir@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Unable to connect fitbit zip from the fitbit app

Project Member Reported by pbath...@chromium.org, Apr 2 2018 
Chrome Version: 65.0.3325.184 / 10323.62.0

What steps will reproduce the problem?
(1)Open fitbit arc++ app
(2)Try to add fitbit zip device from the app


What is the expected result?

The device should connect and sync with the app

What happens instead?

The zip device is shown as found and but unable to connect with the app.

Please use labels and text to provide additional information.

Attached all the logs from the machine
dmesg.log
65.1 KB View Download
chrome
87.2 KB View Download
bt_messages
5.2 MB View Download
user_chrome.log
297 KB View Download
ui.LATEST
12.0 KB Download
messages
5.8 MB View Download
Screenshot 2018-04-02 at 2.39.21 PM.png
215 KB View Download
Screenshot 2018-04-02 at 2.37.08 PM.png
316 KB View Download
btmon.log
6.0 MB View Download

Comment 1 by pbath...@chromium.org, Apr 3 2018 

Issue seen on eve and minnie devices on 65.03325.184 / 10323.62.0

Comment 2 by josephsih@chromium.org, Apr 3 2018

Mergedinto: 755326
Status: Duplicate (was: Untriaged)
This is a controller/firmware issue. 

Controller type
Eve: Intel AC7265
Minnie: Broadcom BCM4354 

For Eve: this issue is the same as issue 755326: Error Creating GATT Connection

For Minnie: Pramod, could you capture logs so that I could investigate what problem it is? Thanks.


--- more details about the logs in C#0 ---

In the messages log, it showd that FW 0x13 was used.

2018-04-02T19:31:50.768817+00:00 INFO kernel: [    1.284376] Bluetooth: btusb.c:btusb_setup_intel() hci0: Intel device is already patched. patch num: 13

In the btmon.log, it showed that 

> HCI Event: LE Meta Event (0x3e) plen 19   [hci0] 15.137801
      LE Connection Complete (0x01)
        Status: Unknown Connection Identifier (0x02)

...

> HCI Event: LE Meta Event (0x3e) plen 19   [hci0] 142.737730
      LE Connection Complete (0x01)
        Status: Unknown Connection Identifier (0x02)

Comment 3 by josephsih@chromium.org, Apr 3 2018

Owner: josephsih@chromium.org
Hi Pramod, when you reproduce the issue on Minnie again, please file a new bug with logs and assign it to me. Since Minnie and Eve use distinct controllers, we need to track them with separate issues. Thanks!
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