YouTube videos stop playing when hardware acceleration enabled
Reported by
backesch...@gmail.com,
Mar 30 2018
|
|||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36 Example URL: Steps to reproduce the problem: Use an Intel NUC (model NUC7i5BNH) with Intel i5-7260U CPU. What is the expected behavior? What went wrong? When hardware acceleration is turned on YouTube videos sporadically stop playing after a while. Then the loading icon in the middle of the video appears and it does not continue playing any more also when waiting long time. After reloading the page it continues playing and sometimes stop playing again after few seconds. Did this work before? N/A Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? N/A Chrome version: 65.0.3325.181 Channel: stable OS Version: 10.0 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Software only, hardware acceleration unavailable CheckerImaging: Disabled Flash: Software only. Hardware acceleration disabled Flash Stage3D: Software only. Hardware acceleration disabled Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled Compositing: Software only. Hardware acceleration disabled Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Software only. Hardware acceleration disabled WebGL: Software only, hardware acceleration unavailable WebGL2: Software only, hardware acceleration unavailable Problems Detected Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2018-03-30T03:03:59.672Z Chrome version Chrome/65.0.3325.181 Operating system Windows NT 10.0.16299 Software rendering list URL https://chromium.googlesource.com/chromium/src/+/dc3469be277cc962ba01d9c0cb5bb1a265676c36/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/dc3469be277cc962ba01d9c0cb5bb1a265676c36/gpu/config/gpu_driver_bug_list.json ANGLE commit id 2c9cc8b6e810 2D graphics backend Skia/65 8a3e0b31927ae78bc3e9c342b1290a6a64233674- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 393 In-process GPU false Passthrough Command Decoder false Direct Composition false Supports overlays false Sandboxed true GPU0 VENDOR = 0x8086, DEVICE= 0x5926 *ACTIVE* Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 26.9" Driver vendor Intel Corporation Driver version 23.20.16.4901 Driver date 12-18-2017 Pixel shader version 1.00 Vertex shader version 1.00 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER Google SwiftShader GL_VERSION OpenGL ES 2.0 SwiftShader 4.0.0.0 GL_EXTENSIONS GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_element_index_uint GL_OES_framebuffer_object GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_3D GL_OES_vertex_half_float GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_draw_buffers GL_EXT_instanced_arrays GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_CHROMIUM_texture_filtering_hint GL_NV_fence GL_NV_framebuffer_blit GL_NV_read_depth Disabled Extensions Disabled WebGL Extensions Window system binding vendor Google Inc. Window system binding version 1.4 SwiftShader 4.0.0.0 Window system binding extensions EGL_KHR_create_context EGL_KHR_get_all_proc_addresses EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_fence_sync EGL_KHR_image_base EGL_ANDROID_framebuffer_target EGL_ANDROID_recordable Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 3072x1728, workarea=0,0 3072x1688, scale=1.25, external Color space information {primaries:[[0.4851,0.3489,0.1302,],[0.2501,0.6978,0.0521,],[0.0227,0.1163,0.6859,],], transfer:0.0774*x + 0.0000 if x < 0.0404 else (0.9479*x + 0.0521)**2.4000 + 0.0000, matrix:RGB, range:FULL} Bits per color component 8 Bits per pixel 24 Video Acceleration Information Encode h264 baseline up to 3840x2176 pixels and/or 30.000 fps Encode h264 main up to 3840x2176 pixels and/or 30.000 fps Encode h264 high up to 3840x2176 pixels and/or 30.000 fps Diagnostics ... loading ... I did not notice this problem in Mozilla Firefox but I don't know if it uses hardware acceleration.
,
Apr 1 2018
,
Apr 3 2018
backeschwein@ - Could you please respond to comment #1 by providing chrome://gpu details. Thanks...!!
,
Apr 3 2018
,
Apr 3 2018
Hello Sir, yes of course when the Intel NUC is back! : ) I had another problem so I sent it back for replacing. When I have it back I will look if the problem persists and will provide you the requested details.
,
Apr 3 2018
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Apr 4 2018
As per comment#5 adding Needs-Feedback label.
,
May 25 2018
As there is no response from the reporter from a long time, closing this issue and marking it as Won't fix. @Reporter: Please feel to raise a new issue if there are any issues observed on the latest chrome builds. Thanks! |
|||||||
►
Sign in to add a comment |
|||||||
Comment 1 by dalecur...@chromium.org
, Mar 30 2018