New issue
Advanced search Search tips

Issue 826601 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 828751
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



Sign in to add a comment

Mouse wheel scrolling often does not work anymore

Reported by kg...@arista.com, Mar 28 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Steps to reproduce the problem:
1. Scroll with a physical mouse wheel or use the two-finger gesture on a laptop's trackpad.

What is the expected behavior?
Scrolling should always work as expected.

What went wrong?
Scrolling does not always work anymore. Some recent update to Chrome has caused this issue, because before a few days ago, I never noticed this. This happens with my physical mouse and my trackpad on a wide variety of sites. Wheel scrolling will periodically just not work at all, as if the browser is not even recognizing that I'm scrolling. To work around the problem, I have to move the mouse around and then try again, which usually fixes the issue, until it happens again.

Did this work before? Yes Probably the previous release

Chrome version: 65.0.3325.181  Channel: stable
OS Version: 10.0
Flash Version:
 
We also have the same issue on all our client websites. So do our clients experience the same issue.
It started couple of days ago, it's since the update 65.xxx.181

This never happened before. It gets worse if you use window.addEventListener('scroll') and changing the position:absolute/fixed properties
I encounter this on the Linux Mint OS. 
I just installed the mentioned OS (even virtually it happends), then I installed Chrome from the Google website and I could see that scrolling pressing the mouse wheel does not work. 
 
Chrome Version 65.0.3325.181 (Official Build) (64-bit)
OS Version: Linux Mint Cinnamon 18.3 x64

Labels: Needs-Bisect Needs-Triage-M65
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
kgetz@ Thanks for the issue.

Tested this issue on Windows 10, Mac OS 10.12.6 and Ubuntu 14.04 on the reported version 65.0.3325.181 and the latest Canary 67.0.3382.0 and unable to reproduce the issue.

Could scroll through smoothly with the mouse wheel and the two finger gesture on laptop trackpad and no issues are observed.
Also could scroll without any issues by pressing the mouse wheel and moving the mouse.
Attached is the screen cast for reference.

Request you to retry the issue on a new chrome profile without any flags/extensions and update the thread with the observations.

Thanks..
826601.mp4
6.4 MB View Download
Components: Blink>Scroll
Owner: sahel@chromium.org
Status: Assigned (was: Unconfirmed)
Over to sahel@ sounds latching related.

Comment 7 by sahel@chromium.org, Mar 29 2018

Mergedinto: 820979
Status: Duplicate (was: Assigned)

Comment 8 by kg...@arista.com, Apr 6 2018

FWIW, I've found a 100% reliable way to repro the issue:

1. Go to a page with a scrollable div. (I've been using Trello lists.)
2. Find a div where the scrollbar is already at the top.
3. Move the mouse over the scrollable area.
4. Scroll up (the "wrong" direction), then very quickly scroll down.
5. Observe that nothing happens.

This issue happens if the scrollbar is at the very beginning or the very end. It doesn't happen if the scrollbar is anywhere in between and also doesn't happen if you wait too long between the two scroll actions; you have to scroll one after the other pretty quickly.

Comment 9 by sahel@chromium.org, Apr 6 2018

Mergedinto: -820979 828751
Thanks Kgetz@ for the accurate repo, based on the steps this issue is a duplicate of 828751 rather than 820979

Sign in to add a comment