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Issue metadata

Status: WontFix
Owner: ----
Closed: Apr 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug
Team-Security-UX



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MacOS: "Policy level is not supported" for policy RegisteredProtocolHandlers

Project Member Reported by ykrychala@google.com, Mar 27 2018

Issue description

Chrome version: 65.0.3325.146 
OS version: MacOS X
Case#: 15197961

Description:

Customer wants to configure the Protocol Handlers for Chrome from JAMF. He is having an error on chrome://policy, it shows "Policy level is not supported". When going to chrome://settings/handlers, the list is blank. 

Steps to reproduce: 
1. Deployed setting via JAMF, 
2. Browser is not taking the policy sent. 

Current Behavior / Reproduction: 
Policy is received but has a configuration error 

Expected Behavior: 
Policy should be received and applied to Chrome browser. 

Drive link to logs: 
https://drive.google.com/open?id=1Twb47Oh_jReF5-u_A7mhMwrvpUCWg5yK (Policies PDF)

- Troubleshooting steps taken: 
- We tried using the URL mentioned on https://www.cloudconnect.goog/message/61988#61988 
- We tried exactly the way is on the: http://www.chromium.org/administrators/policy-list-3#RegisteredProtocolHandlers 
- He has shared the plist but we do not have the tool to reproduce the issue. 


 
Components: Enterprise UI>Browser>SiteSettings
Labels: M-65 OS-Mac
Cc: georgesak@chromium.org blumberg@chromium.org pastarmovj@chromium.org
Labels: Enterprise-Triaged
Status: WontFix (was: Unconfirmed)
As per documentation, RegisteredProtocolHandlers can only be recommended. In your screenshot, it appears as being set as mandatory. Hence, the error you're getting.

https://www.chromium.org/administrators/policy-list-3#RegisteredProtocolHandlers


Changing this to WontFix, please let us know if changing to recommended fixes the issue.

Thanks.

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