New issue
Advanced search Search tips

Issue 826395 link

Starred by 1 user

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug
Team-Accessibility



Sign in to add a comment

High Contrast Extension is altering the color of printed pages.

Reported by bmacal...@weirtonmadonna.org, Mar 27 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

Steps to reproduce the problem:
1. Download High Contrast
2. Select Inverted Grayscale
3. Try printing (preferably from Google Docs)

What is the expected behavior?
Page prints in its original color. 

What went wrong?
Instead of a normal white page with black lettering, it prints the page all black with white lettering as if it prints from what you can see on the screen rather than what it actually is. 

WebStore page: https://chrome.google.com/webstore/detail/high-contrast/djcfdncoelnlbldjfhinnjlhdjlikmph?hl=en-US

Did this work before? Yes I'm not sure.

Chrome version: 65.0.3325.181  Channel: stable
OS Version: 7.0
Flash Version: 29.0.0.113
 
Under "Did this work before?", I seemed to have made a mistake. YES it worked before but I'm not sure as to which version it worked on prior. Thanks. 
Labels: Needs-Bisect Needs-Triage-M65
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
bmacaluso@ Thanks for the issue.

Tested this issue on Windows 10 on the reported version 65.0.3325.181 and the latest Canary 67.0.3382.0 by following the below steps.

1. launched Chrome and added the above given extension.
2. Opened a document from google Docs and in the Extension menu selected 'Inverted Grayscale' option.
3. Hit Ctrl-P and could observe that the print out is in its original color with white page and black text.
Attached is the screen shot of the print out.

Request you to retry the issue on a new chrome profile without any flags/extensions and update the thread with the observations.

Thanks..


826395.jpg
272 KB View Download
Thank you for your quick response and sorry for my delayed response. I tried it again using my laptop and I attached what the printed page looks like for me. Thanks. 
IMG_3034.jpg
1.2 MB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Apr 4 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
bmacaluso@ Thanks for the feedback.
 
Re-tested this issue on Windows 10, Mac OS 10.13.1 and Ubuntu 14.04 on the latest Canary 67.0.3389.0 and Stable 65.0.3325.181 and able to reproduce the issue as per comment #4.

1. launched Chrome and added the above given extension.
2. Opened a document from google Docs and in the Extension menu selected 'Inverted Grayscale' option.
3. Hit the refresh button on the doc and hit Ctrl-P and could observe that the print preview page is in Black background with white text and the print out is same as the print preview page.
The same behaviour is observed from Chrome M-60 builds.

Attached is the screen cast of the steps followed and also the screen shot of the print out.

Could you please check and confirm if this is the issue or no?

Thanks..


826395-M60.mp4
1.7 MB View Download
826395-print.jpg
434 KB View Download
Thank you again for your quick reply! To answer your question, yes, this is the exact problem I have been having. 
Any further update on this?
Project Member

Comment 9 by sheriffbot@chromium.org, Apr 10 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Bisect -Type-Bug-Regression M-67 Target-67 FoundIn-67 OS-Linux OS-Mac Type-Bug
Status: Untriaged (was: Unconfirmed)
As per comment #6, able to reproduce the issue on Windows 10 , Mac OS 10.13,3 and Ubuntu 14.04 on the latest Canary 67.0.3394.0 and Stable 65.0.3325.181.

This is a Non-Regression issue as this issue is observed from M-60 Chrome builds.
Hence marking this as Untriaged for further updates from Dev.

Thanks..
Components: -Platform>Extensions UI>Accessibility
Owner: dmazz...@chromium.org
Status: Assigned (was: Untriaged)
Triaging. dmazzoni@, do you know who a good owner for this would be?
So what you are saying is that since we have this version of Chrome, printing will always be a problem now? 

Sign in to add a comment