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Issue metadata

Status: Archived
Owner: ----
Closed: Jun 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Some pages can not be loaded (ERR_SSL_VERSION_INTERFERENCE error)

Reported by gregor.g...@gmail.com, Mar 27 2018

Issue description

Chrome Version       : 65.0.3325.181 (64 bit)
OS Version: Win 10 10.0
URLs (if applicable) : google.com, theguardian.com
Other browsers tested: Edge, IE (i can't test with others as i do not have admin priviledges to install them)
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge: OK 

What steps will reproduce the problem?
1. I am not sure, but likely setting the TLS 1.3 to default rather than disabled.
2.
3.

What is the expected result?
Page should load.

What happens instead of that?
page can not load with the following error: ERR_SSL_VERSION_INTERFERENCE 

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36 Edge/12.10240

I was traveling arround the world on business trip, had soem wi-fi connections (hotel, business partners), when i got back to work, chorme would not load some pages, while others such as for example bbc.com worked just fine and in fact loaded very fast. I do not know how it happened or why. there were no special steps i took before this appeared.

Also chrome version reported on about page is 65.0.3325.181 (64 bit)


 
Labels: Needs-Triage-M65

Comment 2 by lassey@google.com, Mar 27 2018

Components: Internals>Network>SSL
Hi Gregor, could you please capture a net-log while reproducing this and attach it? Instructions can be found here https://www.chromium.org/for-testers/providing-network-details
Labels: Needs-Feedback
gregor.gorjan@, could you please provide the net-log requested in #2? Thank you!
Sorry, didn't see the first message, then i saw the second one, but i had to wait until i am in the office again. Here is the attached file. I tried accessing website theguardian.com using TLS 1.3 (enabled).

Forgot to mention - my workplace is using a proxy to access internet and to censor what people can access.
Also Chrome Version updated to: 66.0.3359.139 
same issue.
chrome-net-export-log.json
1.1 MB View Download
Project Member

Comment 6 by sheriffbot@chromium.org, May 7 2018

Cc: rsleevi@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Do you know what proxy is being used, or if there are any other middleboxes (Firewalls/AV/Proxy) that might be on your connection?
Sorry no idea what the exact setup is. All i know is it used to work before. The only thing i could try to do is connect outside of office. I am not sure when i will take the PC out of office again though.
Project Member

Comment 9 by sheriffbot@chromium.org, May 8 2018

Cc: svaldez@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: pnangunoori@chromium.org
Labels: Needs-Feedback
gregor.gorjan@ -- Could you please try by creating a new profile without any extensions and let us know the behavior. You may also verify by connecting your machine to your mobile hotspot to verify whether issue is because of your connected network.

Thanks!
reporter: ping, could you try comment #10 with NetLog enabled and see if you can repro the issue? 
Status: Archived (was: Unconfirmed)
Ping timeout.. Not much we can do without the request information. Please feel free to re-file with it attached.

Comment 13 Deleted


Looks like it works fine from home network.

version:  67.0.3396.99 
chrome-net-export-log.zip
2.3 MB Download

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